Virtual Assistant – Luxury Travel

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🕒 June 2

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Assist World

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2022

🎯 Recruiter

🤝 B2B

Recruitment • B2B

<Assist World> Assist World is a virtual assistant staffing and outsourcing company that matches businesses with vetted remote assistants across administrative, accounting, customer service, sales, social media, e-commerce, and industry-specific roles. They provide rapid discovery, matching, and onboarding, a management dashboard and dedicated account managers, and a satisfaction guarantee with rematch or refund options. Assist World serves businesses globally, emphasizes cost-effective, flexible staffing (part-time or full-time) with no long-term lock-ins, and promotes a bench of thousands of pre-vetted assistants for scalable teams.

📋 Description

• Send post-booking notifications and set up email reminders for excursions, dining reservations, and final payments. • Review and compare flight schedules; identify any changes and prepare clear, client-ready summaries. • Assist clients with completing online trip profiles, including occasional phone support for non-tech-savvy travellers. • Build polished itineraries and travel proposals in Travify based on detailed instructions from the agency owner. • Thoroughly self-review all proposals before submission to ensure no content is missing or incorrectly formatted. • Format and present trip details in a visually appealing layout ready for client approval. • Contact suppliers (via phone or email) on behalf of the agency owner to obtain pricing or add services to existing bookings. • Communicate professionally and accurately, representing the agency in all supplier interactions. • Set up supplier accounts for new Associates as required. • Enter new trips and client information into Travify accurately and in a timely manner. • Maintain data integrity across all client records, ensuring contact details and automated reminders are correct and current. • Reach out to clients through the agency portal to collect any missing information as needed. • Code transactions across existing accounts (all accounts are pre-set up — transaction volume is low). • Maintain accurate records and flag any discrepancies to the agency owner. • Process weekly payroll in Paychex for one contractor (approximately 10 minutes per week). • Approve timesheets consistently each week — the agency owner travels frequently, so reliability on this task is essential. • Assist in developing and documenting standard operating procedures (SOPs) for agency workflows. • Contribute to building efficient, repeatable processes that support the agency’s growth.

🎯 Requirements

• Minimum 3–4 years of experience in a virtual assistant, administrative, or operations support role. • Exceptional attention to detail — this is non-negotiable in a luxury travel environment. • Strong written and verbal English communication skills. • Comfortable making professional phone calls to suppliers and clients on behalf of the business. • Basic bookkeeping competency — comfortable coding transactions and maintaining simple financial records. • Reliable, punctual, and proactive — communicates promptly if availability or schedule changes. • Able to work within Central Time Zone (CT) business hours. • Prior experience with Travify — comprehensive training resources are available if not. • Familiarity with Paychex or similar payroll platforms. • Experience writing SOPs or building internal process documentation. • Background in travel, hospitality, or luxury lifestyle industries.

🏖️ Benefits

• 100% REMOTE • $50 birthday bonus • $200 testimonial bonus • $500 entry monthly raffle • NO TRACKER. NO PROBLEM