The Association of Professional Builders
B2B • Education
The Association of Professional Builders is a membership and business coaching organisation that provides training, mentoring, templates, events, and online resources to help residential custom home builders grow more profitable, systemise operations, and scale their companies. APB offers tiered programs—membership, business coaching, and elite mentoring—plus free resources (podcast, articles, reports, book) and live events to support builders worldwide.
Membership Success Coordinator, Account Manager
Job not on LinkedIn
November 9
The Association of Professional Builders
B2B • Education
The Association of Professional Builders is a membership and business coaching organisation that provides training, mentoring, templates, events, and online resources to help residential custom home builders grow more profitable, systemise operations, and scale their companies. APB offers tiered programs—membership, business coaching, and elite mentoring—plus free resources (podcast, articles, reports, book) and live events to support builders worldwide.
📋 Description
• Welcome new members, set timelines and milestones, document success plans, and train on pathways, tools, and next steps to get results fast. • Proactively check in with every assigned member every 8 to 12 weeks, remove friction, share relevant resources, and keep an actioned inbox. • Maintain a clean renewal pipeline with dates, risk levels, and next steps. • Process renewals on time with accurate documentation. • Spot appropriate opportunities like Retreats, Summits, Builders Profit Accelerator, and Business Coaching, then create clean handoffs to sales or coaching with full context. • Keep CRM fields complete the same business day, maintain dashboards, and report weekly on portfolio health, wins, and risks.
🎯 Requirements
• 3 plus years in account management or customer success for programs or services. • Excellent written and verbal communication, professional empathy, and strong follow through. • Exceptional detailed note taking in a CRM environment. • Strong planning, prioritisation, and time management. • Home office setup with reliable device and secure high speed internet. • Exposure to residential construction is preferred, but not essential.
🏖️ Benefits
• Clear onboarding milestones, simple success plans, and clean handoffs to the right APB experts. • Straightforward variable pay with a simple points system tied to renewals and value adds.
Apply NowSimilar Jobs
November 6
Junior Account Manager in sales managing smaller accounts at Confluence. Focusing on upsell opportunities and engaging in full sales life cycle with a supportive virtual team.
November 6
Account Manager handling client relationships in the real estate sector, specializing in residential and commercial sales, rentals, and property management. Delivering exceptional service while driving business growth through repeat clients.
October 31
Account Manager within DLL’s FAO Sales team managing key accounts in the agriculture industry. Proactively growing partnerships, driving new business, and ensuring seamless service delivery.
October 29
Sales Account Manager focused on revenue growth through AspenTech software solutions in the mining vertical. Cultivating senior level relationships and driving sales campaigns across Australian markets.
October 2
Distribution Projects Manager at Sophos responsible for distribution strategy across APJ. Leading initiatives to enhance Sophos' distribution capabilities and market reach.