Manager, Operations Process Management

🔥 14 hours ago

🇺🇸 United States – Remote

💵 $88k - $147k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Assurant

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1892

💸 Finance

👥 B2C

💰 Post-IPO Debt on 2023-02

Finance • Insurance • B2C

Assurant is a global company specializing in providing consumer-centric support and protection services. With a presence in over 21 countries across regions like North America, Europe, Latin America, and Asia-Pacific, Assurant helps over 300 million consumers through services like technology protection, claims resolution, and financial services. The company emphasizes innovation, remote work opportunities, and global collaboration, with teams skilled in technology, claims, customer service, and finance. Assurant offers a competitive benefits package and is committed to equal employment opportunities and work-life balance.

📋 Description

• Manages team members’ work activities on a day-to-day basis • Analyzes workflows, procedures, and systems for continuous process improvement • Develops new methods and/or approaches to achieving business objectives • Collaborates with cross-functional areas • Builds testing and quality assurance processes for projects • Creates effective processes to manage file loads and data entry

🎯 Requirements

• Bachelor’s degree or equivalent experience • 3+ years leading business or operational teams • 2+ years of experience facilitating the development and implementation of business initiatives and projects • Minimum 3 years in leading people and/or projects • Experience with operations policy and claims processes • 5 years with business process knowledge in Assurant products preferred • Exceptional relationship-building experience • Knowledge of fundamental information technologies • Proven ability to effectively lead, partner and communicate at various organizational levels • Highly developed communication skills in writing, speaking, and presenting

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Professional development opportunities