Business Systems Analyst

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $70k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Systems Engineer

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Mitratech

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📋 Compliance

☁️ SaaS

💰 Private Equity Round on 2017-04

AI • Compliance • SaaS

Mitratech is a leading provider of enterprise legal management, risk management, and human resources solutions. Their platform incorporates automation, analytics, and artificial intelligence technologies to enhance efficiency and compliance across organizations. Mitratech specializes in tools for legal departments, risk management, compliance tracking, and HR management, creating an interconnected environment that empowers professionals to work smarter and achieve better outcomes.

📋 Description

• Own the intake and discovery process for internal data initiatives, ensuring requirements are fully understood and documented before development resources are engaged. • Lead requirements-gathering sessions with business stakeholders, applying techniques that draw out needs stakeholders may not yet be able to fully articulate — particularly in analytics and BI contexts where desired outcomes often emerge through iteration. • Translate business requirements into clear, dev-ready documentation including user stories, acceptance criteria, business rules, data definitions, and reporting logic that development teams can act on independently. • Contribute to a groomed and prioritized requirements backlog in collaboration with the Technical Project Manager, ensuring development always has well-defined work ready to execute. • Serve as the ongoing point of contact for stakeholders throughout the project lifecycle, managing expectations and communicating status, trade-offs, and decisions clearly. • Partner with stakeholders to define requirements for analytics, business intelligence, and reporting solutions — including KPIs, desired outcomes, and data needs — in a form the development team can act on. • Support stakeholder validation of early builds, prototypes, and draft deliverables to confirm development has interpreted requirements correctly and surface gaps before they compound. • Identify gaps, conflicts, or risks in requirements early and resolve them proactively before they reach the development team. • Participate in agile ceremonies as needed, ensuring user stories remain aligned with stakeholder intent throughout development.

🎯 Requirements

• 2–4 years of experience in a Business Analyst, Systems Analyst, or similar requirements-focused role. • Demonstrated ability to gather and document complex business requirements across multiple stakeholders or departments. • Strong written and verbal communication skills; able to translate technical concepts for non-technical audiences and business needs for technical teams. • Experience writing user stories and acceptance criteria in an agile or agile-adjacent environment. • Proven ability to manage competing priorities and drive clarity in ambiguous situations. • Familiarity with Jira and Confluence for requirements tracking and documentation; experience working in a Microsoft Teams-based collaborative environment. • High attention to detail with a track record of thorough, accurate documentation.

🏖️ Benefits

• Health, Dental & Vision Insurance • 401 (k) + Employer Match • Unlimited PTO + 11 Paid Holidays + 4 Annual Paid Global Wellness Days Off • STD, LTD & Group Life Insurance • Paid Parental Leave • Pet Insurance • FSA & HSA Options • Employee Assistance Program • Remote Work • Career Advancement & Professional Development Opportunities • Employee Recognition • LinkedIn Learning Platform