Senior Director, Product, PMO

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Astound Broadband

1001 - 5000 employees

Connecting you to a world of possibilities with our award-winning internet service and 24x7 local customer support. Visit astound.com to get started.

📋 Description

• A Day in the Life of the The Sr Director of Product & PMO is a strategic leadership role responsible for overseeing the organization’s product strategy, roadmap execution, and project governance for data, mobile, voice, and ancillary products. • This role ensures alignment between product innovation, business objectives, disciplined project delivery, and the successful launch of new services and operational initiatives. • The role combines product vision, portfolio prioritization, operational rigor, and cross-functional leadership to drive predictable execution, scalable processes, and measurable business impact. • Define and execute the long-term product vision and roadmap aligned with company strategy. • Lead product portfolio management, including prioritization, resource allocation, and investment decisions. • Partner with executive leadership to translate strategic objectives into product initiatives. • Oversee product lifecycle management from concept through launch and optimization. • Establish success metrics tied to revenue growth, customer adoption, retention, and market expansion. • Drive cross-functional collaboration between IT, Network, Marketing, Sales, Field, Care, and Operations. • Lead and mentor team and direct reports. • Ensure strong voice-of-customer integration into roadmap decisions. • Establish and maintain a high-performing Project Management Office (PMO). • Develop portfolio governance frameworks, stage gates, and standardized delivery processes. • Oversee enterprise-level project planning, execution, and reporting. • Ensure projects are delivered on time, within scope, and within budget. • Monitor risk management, dependency tracking, and resource capacity planning. • Drive continuous improvement in project execution and product delivery. • Ensure alignment between strategic initiatives and execution capacity. • Foster a culture of accountability, transparency, and results.

🎯 Requirements

• 7+ years in telecom • Strong program management and PMO governance experience • Experience building and maturing PMO governance models • Strong executive communication and leadership skills • Strong strategic and analytical thinking • Solid understanding of product lifecycle management • Proven ability to lead cross-functional teams in complex environments • Education: High school diploma or equivalent required, Bachelor's degree preferred. Major in Marketing, Business, Communications, or related fields.

🏖️ Benefits

• 401k retirement plan, with employer match • Insurance options including: medical, dental, vision, life and STD insurance • Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization • Floating Holiday: 40 hours per year • Paid Holidays: 7 days per year • Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws • Tuition reimbursement program • Employee discount program

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