Cloud Network Manager – III

🔥 5 minutes ago

🇲🇽 Mexico – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 13%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 21 days.
• No salary listed.

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Astreya

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2001

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Astreya is a leading global provider of IT Managed Services and Technology Solutions, known for its innovative approach to digital engineering and IT logistics. The company focuses on empowering businesses to excel in today's dynamic digital landscape by maximizing productivity and fostering innovation. Astreya offers a range of services including Data Center & Network Management, Digital Workplace Services, Next-Gen Digital Engineering, and Cybersecurity Services. With a commitment to excellence and a focus on operational frameworks, Astreya aims to transform technology into a valuable strategic asset for organizations worldwide.

📋 Description

• Build and utilize capacity dashboards to proactively identify and address network stockout issues • Investigate and resolve network incidents, outages, and connectivity problems related to customer capacity limitations • Review network traffic, bandwidth utilization, and latency to identify potential capacity constraints • Monitor customer usage patterns and proactively identify potential capacity needs • Collaborate with the Operations Lead, customer engineers, and other team members to diagnose and resolve complex issues affecting customer capacity • Apply troubleshooting methodologies and best practices to restore services and customer capacity quickly • Maintain accurate and up-to-date network documentation, including diagrams, configurations, and troubleshooting guides, with a focus on customer capacity details • Document incidents, resolutions, and capacity-related changes in a knowledge base to facilitate future troubleshooting and capacity planning efforts

🎯 Requirements

• Associate's degree in Computer Science, Networking, or a related field • 5+ years of experience in network operations or a related field, with a focus on cloud environments • Experience with cloud networking platforms (e.g., AWS, Azure) • Familiarity with network monitoring and troubleshooting tools • Experience working with customer support or customer success teams • Experience with AI/Automation tools and technologies • Strong understanding of network protocols and technologies (TCP/IP, routing, switching) • Proficiency in troubleshooting network issues at various layers (physical, data link, network) • Ability to work independently and as part of a team • Excellent communication and customer service skills • Preferred: Certifications in networking (e.g., CCNA, Network+) • Preferred: Experience with scripting or automation tools for capacity management • Preferred: Knowledge of cloud capacity planning and scaling best practices

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