MSP Service Creation Manager

🔥 33 minutes ago

🇲🇽 Mexico – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 34 days.
• No salary listed.

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Cohesity

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🔒 Cybersecurity

Cybersecurity • Data Management • Cloud

Cohesity is a cloud data management platform that enables enterprises to protect, back up, and manage their data across various environments in a unified manner. By providing comprehensive solutions for data protection, security, and compliance, Cohesity helps organizations to optimize their data management strategies and enhance resilience against cyber threats and data loss. Their services are tailored to improve operational efficiency and empower businesses to derive actionable insights from their data.

📋 Description

• Build and launch managed services with MSPs and MSSPs • Partner with MSP/MSSP executives across product management, service delivery, sales, marketing, customer success, operations, procurement, billing, and legal • Define functional requirements for new or enhanced services before launch • Guide partners through Cohesity's service creation framework • Represent Cohesity to senior MSP/MSSP stakeholders • Build business cases for new or augmented services • Size annual Cohesity spend commitments using realistic consumption plans • Run health checks on services already in market • Identify service improvements and create agreed action plans • Diagnose friction in service delivery, pricing, or packaging • Partner with MSP Account Executives on executive relationships, spend commitments, recommitments, and forecasts • Develop assets aligned to Cohesity’s Partner Managed-Ready Offer Framework • Create positioning presentations and business case templates using AI • Provide MSP-specific feedback to Product Management for the broader offer roadmap

🎯 Requirements

• Prior experience as a product manager at a services organization, or as a general manager who has moved into a senior individual-contributor role • Extensive experience working for or with MSPs and/or MSSPs • Credibility across product, service delivery, sales, marketing, customer success, and operations functions • Deep understanding of commercial modeling, including pricing, margin, and consumption economics • Ability to size a partner's annual spend commitment and vet the supporting business case • Sales-oriented mindset balanced with genuine partner obsession • Strong facilitation and consulting skills • Comfortable running structured discovery and health check conversations with partner executives • Domain experience in data protection, cyber resilience, storage, or security markets • Demonstrated experience using AI tools to improve productivity, organization, and sales effectiveness • Willingness to travel as required, potentially significantly • Professional English language proficiency for customer and internal communication

🏖️ Benefits

• In-office flexibility: employees within a reasonable commute work from core offices 2–3 days a week of their choosing

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