
1001 - 5000 employees
Founded 2001
💼 Consulting
📦 Logistics
📣 Marketing
Consulting • Logistics • Marketing
Astreya is a leading global provider of IT Managed Services and Technology Solutions, known for its innovative approach to digital engineering and IT logistics. The company focuses on empowering businesses to excel in today's dynamic digital landscape by maximizing productivity and fostering innovation. Astreya offers a range of services including Data Center & Network Management, Digital Workplace Services, Next-Gen Digital Engineering, and Cybersecurity Services. With a commitment to excellence and a focus on operational frameworks, Astreya aims to transform technology into a valuable strategic asset for organizations worldwide.
🔥 26 minutes ago
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1001 - 5000 employees
Founded 2001
💼 Consulting
📦 Logistics
📣 Marketing
Consulting • Logistics • Marketing
Astreya is a leading global provider of IT Managed Services and Technology Solutions, known for its innovative approach to digital engineering and IT logistics. The company focuses on empowering businesses to excel in today's dynamic digital landscape by maximizing productivity and fostering innovation. Astreya offers a range of services including Data Center & Network Management, Digital Workplace Services, Next-Gen Digital Engineering, and Cybersecurity Services. With a commitment to excellence and a focus on operational frameworks, Astreya aims to transform technology into a valuable strategic asset for organizations worldwide.
• Provide administration, development, and application support for end users • Design, develop, code, test and debug system software • Design and implement software for embedded devices and systems from requirements to deployment • Review code and design • Configure and integrate third-party software components and technologies • Perform root cause analysis of network, operating system, and other issues related to technical solutions in customer environments • Address and resolve escalated software bugs and bug reproduction requests • Log all incidents and requests • Engage service desk or appropriate service resources to resolve incidents beyond the role’s scope • Provide limited after-hours and on-call support as needed • Engage in review and development of test documentation • Work with stakeholders and cross-functional teams on projects and initiatives • Perform other duties as required
• Bachelor’s degree (B.S/B.A) from a four-college or university and 5 to 8 years’ related experience and/or training; or equivalent combination of education and experience • Networks with senior internal and external personnel in own area of expertise • Demonstrates good judgment in selecting methods and techniques for obtaining solutions • Experience working with various development programs • Ability to quickly learn customer support processes, tools and techniques • Understanding of how to configure third-party software components and technologies • Ability to perform root cause analysis of network, operating system, and other issues • Excellent communication skills in English (both speaking and writing) • Ability to collaborate and work remotely including use of communication tools • Ability to multi-task and self-organize including prioritization of activities • Experience using monitoring systems • Attention to detail • Familiarity with system administration • Ability to perform office-related tasks, including prolonged sitting or standing • Ability to move from place to place within an office environment • Ability to use a computer • Ability to communicate effectively • Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
• Limited after-hours and on-call support as needed
Apply Now🔥 30 minutes ago
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