Systems Engineer II

🔥 22 minutes ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Systems Engineer

👻 Ghost score 13%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Astreya

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2001

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Astreya is a leading global provider of IT Managed Services and Technology Solutions, known for its innovative approach to digital engineering and IT logistics. The company focuses on empowering businesses to excel in today's dynamic digital landscape by maximizing productivity and fostering innovation. Astreya offers a range of services including Data Center & Network Management, Digital Workplace Services, Next-Gen Digital Engineering, and Cybersecurity Services. With a commitment to excellence and a focus on operational frameworks, Astreya aims to transform technology into a valuable strategic asset for organizations worldwide.

📋 Description

• Provide remote 8x5 coverage, with morning overlap into US business hours, for endpoint engineering, Microsoft 365 administration, and identity lifecycle tasks • Handle remote-resolvable Level 2 tasks, including complex OS and application troubleshooting, endpoint policy enforcement, and MDM configuration • Administer Microsoft 365 workloads including Exchange, Teams, SharePoint, and OneDrive; support licensing and reconciliation • Support AD/Entra ID user, group, and access provisioning within joiner-mover-leaver identity workflows • Monitor ITSM alerts and support VDI operations, patch management, and endpoint security compliance • Maintain CMDB and asset lifecycle accuracy for remotely managed systems • Contribute to automation initiatives that reduce manual, repetitive engineering tasks • Maintain and improve documentation and knowledge base standards • Escalate issues requiring hands-on/deskside intervention to onsite L2 or Tier 1 support with full diagnostic context • Receive Tier 1 escalations and lead problem management for unresolved remote-resolvable tickets • Implement and enforce best practices for system security, endpoint policy, and data backups • Anticipate potential issues or bottlenecks and identify possible solutions • Communicate with onsite engineers, IT support staff, and shared-services/foundation counterparts to ensure smooth handoffs • Liaise with vendors and keep stakeholders updated • Contribute to GxP-aware change control and documentation practices for regulated systems • Perform other duties as required

🎯 Requirements

• Bachelor’s degree (B.S/B.A) from four-college or university and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience • Experience with endpoint management, M365 administration, and identity platforms (AD/Entra ID) • Knowledge and understanding of the definition and traceability of system requirements • Experience in the implementation of system requirements verification methods • Experience in the planning of system test activities • Strong presentation and organizational skills • Effective written and oral communication skills • Mental ability to perform engineering problem solving and analytical tasks • Able to work under project deadlines and associated cost and schedule constraints • Comfortable working a shift with overlap into US business hours • Builds productive internal and external working relationships • Exercises judgment within defined procedures and practices to determine appropriate action • Must have the ability to perform office-related tasks which may include prolonged sitting or standing • Must have the ability to move from place to place within an office environment • Must be able to use a computer • Must have the ability to communicate effectively • Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers