Documentation and QA Analyst

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Global Tech Holding

WebsiteLinkedInAll Job Openings

11 - 50 employees

📦 Logistics

Logistics • Technology • Software

Global Tech Holding is a logistics intelligence platform that specializes in the management and operation of ports, terminals, and warehouses. Their unified system provides real-time data for agile and strategic decision-making, aiming to reduce costs and optimize operational resources such as equipment, team, and space. With features like 3D Digital Twin technology and automated task management, Global Tech Holding enhances efficiency and productivity in logistics operations, ensuring better control, governance, and compliance with regulations.

📋 Description

• Produce, review, and maintain various types of documentation: technical, user, manuals, guides, FAQs, tutorial videos, and any other support materials related to our systems and processes. • Translate complex technical information into clear, accessible content for different audiences (internal and external). • Ensure organization, versioning, and regular updates of materials. • Create and standardize templates, models, and documentation best practices. • Collaborate with product, development, and support teams to identify documentation needs. • Develop practical test cases from requirements and specifications. • Execute functional tests of products (primarily manual tests). • Identify, log, and track inconsistencies, defects, or gaps found during testing. • Generate evidence of tests performed and, when necessary, update the corresponding documentation. • Act as a bridge between development, product, and support teams, ensuring quality in the final delivery. • Structure, organize, and keep the company's internal knowledge base up to date (in tools such as Confluence or similar). • Manage access, templates, and governance rules for the knowledge base. • Support the dissemination of technical knowledge through support materials and internal training, promoting a documentation culture and continuous improvement.

🎯 Requirements

• Proven experience with documentation (any format: text, video, manuals, etc.) for software systems. • Practical experience in functional QA (creating and executing manual tests). • Clear and well-structured technical writing. • Analytical ability to identify defects and propose improvements. • Knowledge of tools such as Confluence (or similar). • Organizational skills and attention to detail.