Solutions Architect

🕒 March 25

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Logo of Atlassian

Atlassian

10,000+ employees

Founded 2002

☁️ SaaS

⚡ Productivity

🤝 B2B

💰 $150M Secondary market on 2014-05

SaaS • Productivity • B2B

<Atlassian> Atlassian is a software company that builds cloud-first collaboration and productivity tools—such as Jira, Confluence, Trello, Bitbucket, and Jira Service Management—designed to help teams plan, track, build, and deliver work. Their platform combines project management, knowledge management, DevOps integrations, and AI-powered features and agents, and includes a marketplace for third-party apps. Atlassian serves teams across industries and sizes with enterprise-grade security, compliance (including FedRAMP), and extensive integrations to support software development, IT service management, and cross-functional team collaboration.

📋 Description

• serve as technical authority post-sale to solve Enterprise customer implementation challenges • partner with Customer Success Managers for onboarding and integrations • lead technical deep-dive sessions to align customer engineering goals with DX platform • design tailored technical solutions for unique business requirements • act as trusted advisor for developer experience analytics and deployment methodologies • capture technical feedback to inform product roadmap

🎯 Requirements

• exposure to programming (Ruby/Rails or Python) • solid understanding of APIs and RESTful services • experience with version control systems like Git and GitHub CLI • familiarity with SQL (Postgres preferred) • knowledge of CI/CD pipelines, deployment workflows, and branching strategies • excellent communication and presentation skills • experience leading high-stakes technical workshops and executive-level discussions • organizational skills to manage multiple Enterprise implementations simultaneously

🏖️ Benefits

• health and wellbeing resources • paid volunteer days • flexible work arrangements • competitive compensation programs

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