Senior Internal Support Engineer

Job not on LinkedIn

September 26

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Logo of Atlas Technica

Atlas Technica

Cybersecurity • Finance

Atlas Technica is a strategic partner for the Alternative Investment Industry, providing outsourced IT services focused on technological excellence. The company offers a range of services including designing IT infrastructure for optimal performance, scalability, and cost-efficiency, ensuring alignment with business objectives. Atlas Technica also specializes in cybersecurity solutions to protect against cyber threats and ensure compliance with industry regulations. As a 'Public Cloud First' company, Atlas Technica provides cloud transformation services that enhance agility, flexibility, and resource accessibility. By focusing on multi-layered security protocols, they safeguard sensitive investment data, ensuring confidentiality and integrity for their clients.

201 - 500 employees

Founded 2016

🔒 Cybersecurity

💸 Finance

📋 Description

• Provide internal infrastructure support for internal systems • Support Windows 11 Laptops, Desktops, Azure AVD, Entra ID, Intune, MS Defender, VOIP system • Use ConnectWise Manage and ScreenConnect • Collaborate with internal infrastructure team and report to Internal Support Manager • Work remotely and collaborate with teams across different time zones

🎯 Requirements

• 4-6 years of IT experience/administration • Strong verbal and written communication skills in English • Customer Service experience • Windows 11 troubleshooting skills including knowledge of PowerShell • Support/use of ConnectWise Manage and ScreenConnect • Support of primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Entra ID) • Fluency in English is required

🏖️ Benefits

• competitive salary • comprehensive benefits • great perks • professional and career development • professional yet friendly environment

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