Customer Service Advisor, Dutch-speaking

🔥 0 minutes ago

🇬🇷 Greece – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🗣️🇳🇱 Dutch Required

Where this job comes from

Posted on Atlean World's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

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Logo of Atlean World

Atlean World

11 - 50 employees

💼 Consulting

📦 Logistics

☁️ SaaS

Consulting • Logistics • SaaS

Atlean World is an international HR SaaS consultant that specializes in promoting multicultural environments as the new reality. They offer multilingual HR services to streamline the recruitment process, utilizing advanced technology and AI tools for faster and more accurate results. Atlean World is dedicated to ensuring personalized and dedicated support for both candidates and clients, making the recruitment journey smoother and more enjoyable.

📋 Description

• Answer customer questions by phone, chat and/or email with a friendly, solution-focused attitude • Solve problems and create positive experiences for every customer • Follow the brand's guidelines and quality standards on every interaction • Log and update customer interactions in the relevant systems • Work closely with the team to keep improving the service provided • Represent a global brand

🎯 Requirements

• Fluent in Dutch • Good English • Strong communication and active listening skills • A problem-solving, can-do mindset • Comfortable using computer systems and multitasking between tools • Patience, empathy and a positive attitude • Availability to work in shifts • EU passport or Greek work permit (special cases reviewed by legal) • High school diploma or equivalent • Minimum B2 English • C1+ level in the working language • Resident of a country within the European Union • CV must be sent in English

🏖️ Benefits

• Work for a fast-growing global CX and digital services firm • Support finding permanent housing after relocation • Paid flight to Thessaloniki • Choice of 2 weeks in a hotel (breakfast & dinner included) or 2 weeks in an Airbnb with kitchen • €350 real-estate agency fee covered to help you find permanent housing • Football tournaments, beach barbecues, surf lessons, and cultural events

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