German Customer Support

Job not on LinkedIn

πŸ”₯ 1 minute ago

πŸ‡¬πŸ‡· Greece – Remote

πŸ’΅ €1.5k - €1.6k / month

⏰ Full Time

🟑 Mid-level

🟠 Senior

πŸ’ Customer Support

πŸ—£οΈπŸ‡©πŸ‡ͺ German Required

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Logo of City Job Offers

City Job Offers

11 - 50 employees

Founded 2015

🎯 Recruiter

✈️ Travel

Recruitment β€’ Travel

City Job Offers is an online job board and relocation service that helps multilingual candidates find work abroad, focusing on countries such as Portugal, Greece, Spain, Bulgaria, Latvia, Czech Republic, Cyprus, Malta, Ireland and Morocco. The platform lists customer-service, sales, hospitality, tech-adjacent and remote roles and provides end-to-end candidate support β€” from CV submission and interview preparation to paperwork, accommodation assistance and relocation perks. City Job Offers positions itself as a matchmaker between international employers and candidates seeking to move and build careers abroad, highlighting relocation bonuses, paid training, and employer partnerships.

πŸ“‹ Description

β€’ Handle general inquiries on car documentation, including service history β€’ Book appointments with dealerships β€’ Provide recall details and dealership information β€’ Explain warranty coverage β€’ Provide breakdown assistance and dispatch a technician to the location β€’ Provide recovery assistance and arrange vehicle transportation to the dealership β€’ Support customers with car app utilization, questions, and troubleshooting β€’ Provide high-quality customer service for Mercedes-Benz in Greece

🎯 Requirements

β€’ German proficiency is mandatory β€’ Fluent English β€’ Customer-oriented and a results-driven approach β€’ Strong communication, problem-solving, and active listening skills β€’ Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment β€’ Passion for the automotive industry is a plus, but not mandatory β€’ 1-month probation period β€’ 40 hours/week

πŸ–οΈ Benefits

β€’ Full-time position β€’ Extra incentives and over-achievement bonus β€’ Real growth opportunities to advance in your career β€’ Team building and outdoor activities organized by the employee β€’ Affordable lunch at the office canteen β€’ Free language courses β€’ Health insurance from day 1 β€’ Full relocation package: Accommodation, flight ticket, airport transfer when you arrive β€’ Once per year, you will get a flight ticket to visit your home country β€’ 22 days of annual leave

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