Logistics & Delivery Advisor, French, English

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Atlean World

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📦 Logistics

☁️ SaaS

Consulting • Logistics • SaaS

Atlean World is an international HR SaaS consultant that specializes in promoting multicultural environments as the new reality. They offer multilingual HR services to streamline the recruitment process, utilizing advanced technology and AI tools for faster and more accurate results. Atlean World is dedicated to ensuring personalized and dedicated support for both candidates and clients, making the recruitment journey smoother and more enjoyable.

📋 Description

• Answer customer questions by phone, chat and/or email • Solve problems and create positive customer experiences • Follow the brand's guidelines and quality standards on every interaction • Log and update customer interactions in relevant systems • Work closely with the team to improve service quality

🎯 Requirements

• Fluent in French • Good English; minimum B2 English • Solid C1, C2 or native level in the working language • Strong communication and active listening skills • Problem-solving, can-do mindset • Comfortable using computer systems and multitasking between tools • Patience, empathy and positive attitude • Availability to work in shifts • Clean criminal record • Valid work permit or European passport • Resident of a country within the European Union • CV must be sent in English

🏖️ Benefits

• Fixed salary plus performance bonuses • Signing or welcome bonuses depending on eligibility • Fully paid training (2, 4 or 6 weeks depending on project) • Choice of on-site, hybrid or fully remote-in-Bulgaria work models • For Content Moderation / Digital Trust & Safety roles: up to 21 days of hotel or shared-apartment accommodation covered • For Content Moderation / Digital Trust & Safety roles: €1,500 relocation bonus paid in two installments • For other roles: flight covered up to €150 • For other roles: up to 21 days of accommodation • For other roles: help securing an apartment in Sofia • For other roles: €300/month gross accommodation allowance • Football tournaments, beach barbecues, surf lessons, and cultural events • Ongoing recruitment support throughout the recruitment process