Customer Success Specialist – Real Estate Ops, Demos, Onboarding

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🕒 April 8

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Atomic - Remote Jobs

1 - 10 employees

🎯 Recruiter

🏪 Marketplace

Recruitment • Marketplace

Atomic - Remote Jobs is a recruitment platform that connects tech professionals in Latin America and Canada with remote career opportunities at startups and established companies worldwide. It operates a remote job board and offers personalized candidate support and matching, focusing on roles in engineering, design, marketing, and operations while emphasizing transparency, long-term career fit, and remote-first work arrangements.

📋 Description

• Help customers clearly understand how the inspection service works and ensure their first inspections run smoothly • Lead service demos, help customers plan their first inspection cycle, and guide them from request submission to receiving their first reports • Run service demos tailored to property managers’ workflows • Walk prospects through real inspection reports • Lead kickoff calls and guide onboarding steps • Explain scheduling, tenant coordination, and turnaround timelines • Write clear follow-up notes customers can reference later • Turn recurring questions into guides and simple documentation • Share customer feedback that helps improve the process

🎯 Requirements

• 2+ years in a customer-facing role (customer success, onboarding, support, or implementation) • Experience explaining workflow-heavy services or products • Excellent spoken and written English communication • Confidence leading demos or structured walkthroughs • A tech-savvy, process-oriented mindset • Ability to simplify complex workflows for customers • Strong organization and follow-through • A patient, supportive approach with customers

🏖️ Benefits

• PTO included • Fully remote contractor role

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