Product Manager – ServiceNow, Global Role

🕒 September 23

🇵🇭 Philippines – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

✅ Product Manager

👻 Ghost score 19%

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Atos

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Atos is a global leader in digital transformation, providing a wide range of solutions and services across industries. The company specializes in cloud and infrastructure services, digital business platforms, technology consulting, and cybersecurity, with a focus on enhancing user experiences and supporting enterprise digital journeys. Atos is committed to sustainability and innovation, partnering with various organizations to drive digital advancements, such as its role as the official IT partner for the UEFA and the Olympic Games.

📋 Description

• Design, configure, and develop ServiceNow solutions across enterprise modules and custom applications • Implement intelligent workflows using Now Assist, GenAI Skills, AI Agents, AI Search, Predictive Intelligence, Flow Designer, and Virtual Agent • Develop and maintain scoped applications using ServiceNow Studio • Configure workflows, business rules, client scripts, UI policies, script includes, catalogs, and integrations • Build AI-powered automation and conversational workflow solutions • Translate functional and technical requirements into scalable, secure, and maintainable solutions • Conduct unit testing, debugging, defect resolution, and technical troubleshooting • Participate in peer reviews and development governance • Support platform upgrades, enhancements, release management, deployment, UAT, hypercare, and post-production stabilization • Develop integrations using REST/SOAP APIs, Integration Hub, MID Server, and external enterprise systems • Support workflow orchestration across multiple enterprise applications • Participate in solution design workshops and technical discussions • Contribute to reusable integration frameworks, accelerators, and AI-driven automation initiatives • Collaborate with architects, consultants, stakeholders, and enterprise teams

🎯 Requirements

• 7+ years of relevant ServiceNow platform development experience • Hands-on experience as a ServiceNow Developer in enterprise or consulting environments • Expertise in JavaScript, Glide APIs, Flow Designer, Script Includes, Business Rules, Client Scripts, and UI Policies • Experience with at least two ServiceNow modules, such as ITSM, HRSD, CSM, ITOM, Service Catalog, or Custom Applications • Experience with Now Assist, GenAI Skills, AI Agents/Agentic Workflows, AI Search, and Predictive Intelligence • Understanding of scoped applications, update sets, CI/CD, and ServiceNow best practices • Experience with enterprise integrations and automation use cases • Strong analytical, debugging, and problem-solving skills • Good communication and stakeholder collaboration skills • Preferred exposure to CRM workflows and customer operations • Preferred understanding of AWS or Azure • Preferred exposure to low-code/no-code workflow automation • Preferred experience in Agile/Scrum delivery models • Preferred knowledge of DevOps and release management processes • Preferred certification: at least two of CSA, CAD, CIS Data Foundation—CMDB/CSDM, or AI/GenAI micro-certifications • Ability to work US time zone hours

🏖️ Benefits

• Diversity and inclusion embedded in Atos's DNA • Fair work environment commitment • Remote position • Permanent employment

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