Senior Technical Consultant – Service Now

🔥 12 minutes ago

🇲🇽 Mexico – Remote

⏰ Full Time

🟠 Senior

💼 Consultant

👻 Ghost score 19%

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• Just posted.
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Atos

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Atos is a global leader in digital transformation, providing a wide range of solutions and services across industries. The company specializes in cloud and infrastructure services, digital business platforms, technology consulting, and cybersecurity, with a focus on enhancing user experiences and supporting enterprise digital journeys. Atos is committed to sustainability and innovation, partnering with various organizations to drive digital advancements, such as its role as the official IT partner for the UEFA and the Olympic Games.

📋 Description

• Work closely with customers to understand and translate business and technical requirements into ServiceNow solutions • Design, configure, develop, and implement ServiceNow platform capabilities • Lead successful solution delivery • Focus on ServiceNow ITSM, ITIL, ITAM, IRM, ITOM/CMDB, and GRC • Lead and facilitate functional design workshops and create design specifications • Lead technical delivery including solution design, configuration, development, testing, and implementation • Direct small technical or cross-functional teams in complex solution environments • Collaborate with Pre-Sales and Technical Architecture teams on client presentations, workshops, and technical discussions • Implement integrations using HTML, XML, JavaScript/AJAX, Web Services, SOAP, Email, and MID Server

🎯 Requirements

• Bachelor’s degree in computer science, Management Information Systems, Engineering or related discipline • 5+ years of hands-on experience in the design, development, and deployment of solutions on the ServiceNow platform • Strong expertise in ServiceNow platform capabilities, scripting, and integrations • Equivalent experience with other enterprise ITSM platforms will also be considered • Strong understanding of IT Service Management (ITIL) processes, metrics, and KPIs • Hands-on experience with HTML, CSS, XML, and JavaScript/AJAX • Experience developing ServiceNow integrations using Web Services, SOAP, Email, MID Server, and plugins • Strong knowledge of LDAP, VPN, SSL, and related infrastructure concepts • Proven leadership experience guiding small teams and contributing to project delivery • Ability to produce clear and structured technical and customer-facing documentation • Fluent English • Candidate must be already located in Mexico

🏖️ Benefits

• Diversity and inclusion commitment • Fair work environment

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