Sales Support Specialist

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🕒 May 18

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Logo of ATSG

ATSG

501 - 1000 employees

Founded 1994

🤝 B2B

🔒 Cybersecurity

🏢 Enterprise

B2B • Cybersecurity • Enterprise

ATSG is a managed IT services provider (now operating as XTIUM) that delivers cloud, networking, security, and unified communications solutions for mid-size and enterprise customers. It offers Desktop-as-a-Service (DaaS), Infrastructure-as-a-Service (IaaS), managed security and detection (MDR), managed network services, AI consulting, professional services, and 24/7 enterprise helpdesk and field services. The company positions itself as an AI-powered, full-stack IT partner that consolidates vendor stacks, ensures compliance and high availability, and acts as an extension of internal IT teams to secure and optimize operations.

📋 Description

• Assist account managers in producing sales proposals for clients and prospects. • Provide direct customer service to XTIUM accounts as necessary. • Answer client and prospect inquiries. • Prepare renewal quotes for manufacturers and OEM renewals like Cisco. • Collect pricing from distribution channels, vendors and/or subcontractors. • Assist with data entry and day-to-day maintenance of sales activity tracking system. • Provide informational materials to clients and prospects. • Register deals with manufacturers. • Other administrative duties as required.

🎯 Requirements

• Minimum 5+yrs experience in similar role • Strong customer service orientation • Knowledge of and/or experience with hardware, software technologies, and managed services • Strong working knowledge of Microsoft Excel, Word, and Outlook • Experience with SalesForce.com • Experience with Cisco CCW/CCWR and SAAS • Excellent organizational and follow-up skills required. • Excellent problem-solving skills. • Team player and collaborative personality. • Ability to work independently and establish priorities.

🏖️ Benefits

• Med/Dental/FSA/401(k) • Flexible Paid Time Off

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