Client Services Operations Support Representative II

Job not on LinkedIn

🕒 May 18

🇺🇸 United States – Remote

💵 $19 - $21 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

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This company has sponsored H1B visas in the past.

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BASF

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1865

🌾 Agriculture

Chemicals • Agriculture • Healthcare

BASF is a global chemical company that operates across multiple sectors, providing a wide range of products and solutions. The company is focused on innovation and sustainability, serving industries such as agriculture, automotive, construction, electronics, energy, and healthcare. With a commitment to research and development, BASF aims to create chemicals that enhance the quality of life and support sustainable practices worldwide.

📋 Description

• Provides basic clerical support for Collections/Recovery Services • Focuses on efficient processing of high-volume transaction-oriented assignments • Includes copying, filing, processing documents and mail • Performs basic data entry into collection system • Answers in-bound client calls • Operates general office equipment • Applies knowledge of company and client specific terminology, requirements and process/procedures to complete work • Follows defined procedures to complete routine tasks • Recognizes when deviation from standard processes and adapts to support change according to requirements • Uses judgment in choosing proper procedures to follow based on established guidelines • Works under general supervision

🎯 Requirements

• High school diploma or GED is required • Minimum of 2 years relevant office clerical support experience required • Ability to perform basic tasks in Microsoft Excel and Word programs independently • Good problem-solving skills • Good communication skills (written and verbal) • Demonstrated solid use of existing client systems independently or has demonstrated ability to quickly adapt to new programs and systems • Fast and accurate typing and 10-key skills • Basic math skills are needed to calculate numbers and percentages • Demonstrated timely follow-up skills, ability to multi-task and handle busy phone lines with daily workload • Very detail oriented and highly organized • Ability to prioritize daily workloads and meet daily deadlines • Strong, demonstrated customer service skills.

🏖️ Benefits

• medical • dental • vision • HSA/FSA options • life insurance coverage • 401(k) savings plans • family/parental leave • paid holidays • paid time off annually