Solutions Architect

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ATSG

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1994

🤝 B2B

🔒 Cybersecurity

🏢 Enterprise

B2B • Cybersecurity • Enterprise

ATSG is a managed IT services provider (now operating as XTIUM) that delivers cloud, networking, security, and unified communications solutions for mid-size and enterprise customers. It offers Desktop-as-a-Service (DaaS), Infrastructure-as-a-Service (IaaS), managed security and detection (MDR), managed network services, AI consulting, professional services, and 24/7 enterprise helpdesk and field services. The company positions itself as an AI-powered, full-stack IT partner that consolidates vendor stacks, ensures compliance and high availability, and acts as an extension of internal IT teams to secure and optimize operations.

📋 Description

• Architect innovative, scalable, and secure technical solutions that align with customer business objectives across XTIUM’s core service offerings. • Collaborate with sales teams to understand client business models, technical needs, and growth goals, delivering enablement strategies that improve win rates, revenue, and technical certifications. • Engage directly with customers to build trusted relationships, identify business challenges, and develop tailored solutions that deliver tangible business outcomes. • Create detailed Quotes and Statements of Work (SOWs) that effectively translate technical features into business benefits. • Lead customer proof of concepts (POCs) and lab demonstrations to validate solutions and showcase XTIUM’s technical capabilities. • Analyze and optimize technical solutions to address both current and future business opportunities, ensuring scalability and long-term value. • Assist sales teams in identifying competitive threats and craft messaging that highlights XTIUM’s unique value proposition and differentiation. • Train internal teams on delivering impactful product demonstrations and utilizing demo environments to support sales efforts. • Partner with other internal teams and technology vendors to ensure seamless solution delivery and customer satisfaction. • Maintain consistent communication with sales teams and customers to ensure alignment throughout the sales cycle. • Identify opportunities for up-selling and cross-selling, driving additional value for customers and revenue growth for XTIUM. • Report on performance and accomplishments through regular weekly and quarterly updates to leadership. • Represent XTIUM as a technical expert in customer engagements, positioning yourself as a trusted advisor and industry thought leader.

🎯 Requirements

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field (or equivalent professional experience). • 5–10 years of experience in solution architecture, pre-sales engineering, or technical consulting within the IT managed services industry. • Deep technical expertise in XTIUM’s core service areas, including Cloud Solutions (DaaS, IaaS, Azure), Unified Communications (VOIP), Contact Center as a Service (CCaaS), Managed Network Services, and Managed Security Services (MDR, XDR, EDR). • Proven ability to architect and design complex, scalable IT solutions that align with customer business goals. • Strong understanding of infrastructure technologies, security frameworks, networking, and cloud computing models. • Demonstrated success in translating technical concepts into business value through compelling proposals, SOWs, and solution presentations. • Excellent consultative selling skills with a focus on building trusted advisor relationships with customers and sales teams. • Proven experience leading proof of concepts (POCs) and delivering technical demonstrations to customers. • Exceptional communication and collaboration skills, with the ability to engage cross-functional teams and executive stakeholders. • Relevant technical certifications preferred (e.g., Microsoft Azure Solutions Architect, Cisco CCNP/CCIE, Fortinet NSE, Palo Alto PCNSE, VMware VCP). • Strong organizational skills with the ability to manage multiple projects and meet tight deadlines in a fast-paced environment.

🏖️ Benefits

• Med/Dental/FSA/401(k)/Flexible Paid Time Off