Office Coordinator, Healthcare

🔥 0 minutes ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Office Coordinator

👻 Ghost score 14%

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Logo of Atticus Advisory Solutions Inc.

Atticus Advisory Solutions Inc.

201 - 500 employees

Founded 2012

🤝 B2B

🎯 Recruiter

💼 Consulting

B2B • Recruitment • Consulting

Atticus Advisory Solutions Inc. is an outsourcing/offshoring firm that provides offshore ERP talent and managed staffing for ERP delivery. It recruits, places, and manages implementation consultants, developers, integration specialists, data/reporting analysts, QA, support, and finance ops aligned to NetSuite, SAP, Acumatica, Odoo and adjacent ecosystems. The company emphasizes retention, predictable delivery, role-based upskilling, and governance to reduce churn and rework, reporting outcomes like 91% staff retention, 1,000+ ERP consultants placed, and shortlists within 48 hours. Its services combine recruiting and placement, retention and management, and training/upskilling to act as a reliable extension of client teams.

📋 Description

• Coordinate patient schedules, confirm appointments, and assist with cancellations and rescheduling requests • Verify patient insurance eligibility and benefits and obtain required authorizations for medical, rehabilitation, and mental health services • Respond to patient phone calls, emails, and other communications • Assist with general patient questions and direct clinical or billing concerns to the appropriate team member • Maintain accurate and up-to-date patient information in the Electronic Medical Record (EMR) system • Enter data, upload documentation, and ensure required paperwork is complete and sent to clinical staff • Perform general virtual office duties, including managing correspondence, organizing electronic files, completing forms, tracking outstanding tasks, and maintaining administrative records • Communicate with clinical, billing, and administrative staff to support efficient day-to-day operations and a seamless patient experience • Track outstanding authorizations, credentialing items, patient documentation, insurance requests, and other time-sensitive administrative tasks through completion • Maintain patient confidentiality and handle protected health information in accordance with HIPAA requirements and organizational policies

🎯 Requirements

• High school diploma or equivalent required • Additional education or certification in healthcare administration, medical office administration, or a related field preferred • Previous administrative experience in a medical, rehabilitation, behavioral health, or mental health setting preferred • Experience with insurance verification and prior authorizations strongly preferred • Familiarity with Electronic Medical Record (EMR/EHR) systems • Proficiency with Microsoft Office, including Word, Excel, and Outlook • Strong verbal and written communication skills • Excellent organizational, time-management, and follow-up skills • Strong attention to detail and ability to maintain accurate records • Ability to prioritize and manage multiple tasks independently in a remote work environment • Knowledge of medical terminology, insurance processes, and healthcare administrative procedures preferred • Ability to handle confidential and sensitive patient information professionally

🏖️ Benefits

• Competitive compensation • Benefits • Annual leaves • Health and medical insurances • Flexible working arrangement • Opportunities for growth and development

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