Program Coordinator – Group Leader

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Austral Education Group

WebsiteLinkedInAll Job Openings

51 - 200 employees

📚 Education

Education • Travel

Austral Education Group is a company specializing in delivering international immersion programs, connecting students with local business communities and leaders around the world for meaningful and lasting educational experiences. With over 17 years of experience, Austral focuses on academic travel, experiential learning, and online education. The company designs programs that combine business meetings, consulting projects, and cultural activities, offered both in-person and online. Austral leverages an extensive global network to provide impactful real-world learning opportunities, tap into business challenges, and engage students in diverse cultural environments. The programs aim to support educational institutions in offering students exposure to global business practices and cultural understanding.

📋 Description

• Serve as the primary point of contact for each group from arrival to departure. • Guide and engage participants through business meetings, cultural tours, and local experiences. • Coordinate logistics such as transportation, meeting confirmations, and dining arrangements. • Quickly address and resolve any unexpected issues to ensure smooth operations and client satisfaction.

🎯 Requirements

• Certified Tour Guide: Possess a valid tour guide license. • Passion for Nairobi and Kenya: Enthusiastic about sharing the destination’s unique history, culture, and local insights with international visitors. • In-depth Local Knowledge: Extensive knowledge of the destination’s demographics, economy, business scene, culture, and neighborhoods. • Fluent English Communication: Strong verbal communication skills to effectively engage with an international audience. • Excellent Time Management: Punctual, reliable, and attentive to detail. • Group Leadership Skills: Confident in leading groups using both public and private transportation. • Client-focused Approach: Committed to delivering outstanding client satisfaction. • Proactive and Independent: Able to take initiative, solve problems independently, and manage time effectively.

🏖️ Benefits

• Opportunity to connect with diverse international groups • Flexible to balance with other commitments