AUTO1 Group
B2C • Marketplace • Transport
AUTO1 Group is Europe's leading digital automotive platform, specializing in the buying, selling, and financing of used cars. The company utilizes a range of products and services to maximize value for both car dealers and consumers, including Europe-wide platforms for purchasing and remarketing cars. AUTO1 Group also offers digital financing solutions and aims to enhance the consumer experience through its brands, AUTO1. com and Autohero.
Call Center Agent, m/f/d
Job not on LinkedIn
November 26
🗣️🇩🇪 German Required
AUTO1 Group
B2C • Marketplace • Transport
AUTO1 Group is Europe's leading digital automotive platform, specializing in the buying, selling, and financing of used cars. The company utilizes a range of products and services to maximize value for both car dealers and consumers, including Europe-wide platforms for purchasing and remarketing cars. AUTO1 Group also offers digital financing solutions and aims to enhance the consumer experience through its brands, AUTO1. com and Autohero.
📋 Description
• Serve as the first point of contact by phone and assist customers with general inquiries • Relieve our Sales team by handling customer inquiries outside the sales process • Research current order statuses in close collaboration with colleagues from other departments and ensure a seamless customer journey • Achieve your personal targets and the team’s goals with respect to quality and quantity • Help ensure customers receive their new car as quickly as possible — with our unique Glastruck delivered directly to their door!
🎯 Requirements
• Some experience in dialog marketing / call centers or private customer service • You enjoy speaking on the phone and have a structured, reliable, and solution-oriented working style • You are a team player with a hands-on mentality • You bring a positive attitude and strong commitment to achieving self-set goals • Fluent German skills, spoken and written; English skills are an advantage, as is confident use of Google Workspace tools (Sheets, Gmail, Calendar, etc.)
🏖️ Benefits
• Your work-life balance and wellbeing are part of our company culture — we therefore offer up to 100% remote work within Germany by arrangement • Modern IT equipment & IT support • Attractive, market-aligned, performance-driven salary • We value open communication and good results more than a dress code • Your personal development matters to us — from day one we provide individual training and coaching • Discounts on leading brands and special offers across our entire vehicle inventory for you, your family, and your friends
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