Autodesk
10,000+ employees
Founded 1982
📱 Media
Architecture • Engineering • Media
Autodesk is a global leader in software for designers, engineers, builders, and creators. The company provides a comprehensive suite of design and engineering applications including popular products like AutoCAD, Revit, and 3ds Max. Through its Design and Make Platform, Autodesk empowers professionals across various industries to design, visualize, and manage projects efficiently, facilitating innovation and sustainability in architecture, engineering, construction, and manufacturing.
Customer Success Manager
🕒 Yesterday
🇬🇧 United Kingdom – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
🇬🇧 UK Skilled Worker Visa Sponsor
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Autodesk
10,000+ employees
Founded 1982
📱 Media
Architecture • Engineering • Media
Autodesk is a global leader in software for designers, engineers, builders, and creators. The company provides a comprehensive suite of design and engineering applications including popular products like AutoCAD, Revit, and 3ds Max. Through its Design and Make Platform, Autodesk empowers professionals across various industries to design, visualize, and manage projects efficiently, facilitating innovation and sustainability in architecture, engineering, construction, and manufacturing.
📋 Description
• Be accountable for the relationship health of a selected portfolio of accounts • Develop and manage high quality Customer Success Plans, documenting and evidencing the value delivered to our customers • Improve Forma Adoption within these accounts by solving customer challenges with our technology • Mitigate any churn risk and guide expansion discussions • Be an expert in our Autodesk Forma Platform, in current functionality and roadmap
🎯 Requirements
• 3+ years experience in the Construction Industry or Construction Technology Industry • High proficiency in the configuration and administration of Autodesk Forma • In-depth knowledge of the construction industry and relevant processes • Familiar with the Construction Technology Ecosystem • Experience communicating the value of technology and its features to customers and users • Proficient in problem solving • Ability to travel when required • Experience in building face-to-face relationships with multiple stakeholder groups on given projects.
🏖️ Benefits
• Annual cash bonuses • Stock grants • Comprehensive benefits package
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