M-KOPA
1001 - 5000 employees
Founded in 2011, M-KOPA is a fintech platform that provides digital financial services to underbanked consumers by leveraging data to combine digital micropayments with the Internet of Things [IoT] technology. With operations in Kenya, Uganda, Nigeria and Ghana, M-KOPA’s platform has provided over $1 billion in credit and enabled 3 million customers to access smartphones, electric motorcycles, solar power systems, digital loans and health insurance. The company directly employs nearly 2,000 people across Africa and has created over 10,000 roles for sales agents since the start of 2020.
Senior CRM Manager
🕒 6 days ago
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M-KOPA
1001 - 5000 employees
Founded in 2011, M-KOPA is a fintech platform that provides digital financial services to underbanked consumers by leveraging data to combine digital micropayments with the Internet of Things [IoT] technology. With operations in Kenya, Uganda, Nigeria and Ghana, M-KOPA’s platform has provided over $1 billion in credit and enabled 3 million customers to access smartphones, electric motorcycles, solar power systems, digital loans and health insurance. The company directly employs nearly 2,000 people across Africa and has created over 10,000 roles for sales agents since the start of 2020.
📋 Description
• Build and scale multi-channel lifecycle programmes • Design behavioural trigger-based upsell systems • Run rigorous experiments • Own retention economics • Scale what works across markets
🎯 Requirements
• 6+ years building and scaling CRM or lifecycle marketing • Relevant backgrounds we're interested in: MVNO experience • You've built CRM systems, not just optimised them • You're hands-on in CRM platforms daily • You think in business outcomes • You run rigorous experiments
🏖️ Benefits
• Fully remote role within UTC -1 to UTC +3 time zones • Work with diverse teams across UK, Europe, and Africa • Professional development programs and coaching partnerships • Family-friendly policies and flexible working arrangements • Well-being support and career growth opportunities
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