Learning Operations Analyst

October 29

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Autodesk

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Architecture • Engineering • Media

Autodesk is a global leader in software for designers, engineers, builders, and creators. The company provides a comprehensive suite of design and engineering applications including popular products like AutoCAD, Revit, and 3ds Max. Through its Design and Make Platform, Autodesk empowers professionals across various industries to design, visualize, and manage projects efficiently, facilitating innovation and sustainability in architecture, engineering, construction, and manufacturing.

10,000+ employees

Founded 1982

📱 Media

📋 Description

• Analyze and map current learning operations, workflows, and technical processes within the customer learning team and partner groups • Identify opportunities for process automation, system integrations, and workflow optimization to improve efficiency, reduce manual effort, and accelerate content delivery • Collaborate with content developers, learning experience designers, writers, and video producers to ensure smooth handoffs and data integrity throughout the content lifecycle • Collect, interpret, and report operational data and key performance indicators to inform decision-making and continuous improvement • Support the implementation and maintenance of learning technologies, content management systems, and analytics tools • Troubleshoot and resolve technical issues related to learning platforms, integrations, and data flows • Document processes, create user guides, and provide training to team members on new tools or workflows • Stay up to date with industry best practices in learning operations, technology, and analytics, and recommend innovative solutions • Foster a culture of collaboration, transparency, and continuous improvement within the customer learning team

🎯 Requirements

• Bachelor's degree in business, information systems, learning technologies, or a related field (or equivalent experience) • At least two years of experience in operations analysis, learning operations, or a similar role, preferably in a learning, content, or technology-focused environment • Strong analytical and problem-solving skills; experience in process mapping, workflow analysis, and data reporting • Familiarity with Learning Management Systems (LMS), Content Management Systems (CMS), and digital learning tools • Experience with automation tools, integrations (APIs, Zapier, Make), and data visualization platforms is a plus • Excellent communication and collaboration skills; ability to work effectively with cross-functional teams • Detail-oriented, well-organized, and able to manage multiple projects simultaneously • Proactive, adaptable, and eager to drive positive change.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options • Annual cash bonuses • Stock grants • Comprehensive benefits package