Autodesk
10,000+ employees
Founded 1982
📱 Media
Architecture • Engineering • Media
Autodesk is a global leader in software for designers, engineers, builders, and creators. The company provides a comprehensive suite of design and engineering applications including popular products like AutoCAD, Revit, and 3ds Max. Through its Design and Make Platform, Autodesk empowers professionals across various industries to design, visualize, and manage projects efficiently, facilitating innovation and sustainability in architecture, engineering, construction, and manufacturing.
Renewals Representative, Account Based
🔥 0 minutes ago
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Autodesk
10,000+ employees
Founded 1982
📱 Media
Architecture • Engineering • Media
Autodesk is a global leader in software for designers, engineers, builders, and creators. The company provides a comprehensive suite of design and engineering applications including popular products like AutoCAD, Revit, and 3ds Max. Through its Design and Make Platform, Autodesk empowers professionals across various industries to design, visualize, and manage projects efficiently, facilitating innovation and sustainability in architecture, engineering, construction, and manufacturing.
📋 Description
• Independently own and execute full renewal workflows across assigned regional customer accounts • Drive timely, accurate renewal completion with minimal guidance, ensuring contract and commercial accuracy • Defend the existing customer base by proactively identifying churn risk, renewal blockers, and customer concerns • Identify and close seat‑based expansion opportunities at renewal, using standard playbooks and creative commercial approaches • Work directly with customer procurement and commercial teams to manage renewal execution and resolve issues • Apply clear, persuasive communication to influence renewal outcomes and maintain strong customer relationships • Maintain accurate renewal pipeline management, forecasting, and reporting within CRM systems • Monitor auto‑renewal status and intervene when auto‑renewals are disabled to prevent churn • Use data, insights, and workflow automation to improve renewal efficiency and predictability • Engage Account Executives on larger cross‑sell or expansion opportunities identified during renewal cycles • Partner with Customer Success Managers to align on adoption, retention, and renewal strategy • Provide light‑touch support to partners on partner‑owned or assisted renewal accounts • Share insights on churn risk, renewal blockers, and missed upsell signals across teams • Provide guidance and informal mentorship to less experienced renewal or sales colleagues • Share customer feedback on product experience, packaging, and commercial friction with internal teams.
🎯 Requirements
• Demonstrated experience managing customer renewals, account management, inside sales, or customer success motions within a B2B environment • Proven ability to independently manage a high volume of renewal transactions with strong attention to detail and prioritisation • Strong customer‑facing communication skills, with confidence engaging procurement and commercial stakeholders • Commercial awareness, including experience negotiating renewal terms and addressing customer objections • Ability to identify churn risks, expansion signals, and renewal blockers using customer insight and data • Experience using CRM systems to manage pipelines, forecasts, and renewal workflows • Highly organised and capable of managing competing priorities in a fast‑paced environment • Familiarity with Nordics customer buying behaviours and regional commercial practices.
🏖️ Benefits
• Salary is one part of Autodesk’s competitive compensation package. • Offers are based on the candidate’s experience and geographic location. • In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.
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