Customer Retention Manager

Job not on LinkedIn

🕒 March 20

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔄 Customer Retention Specialist

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

AutoHDR

WebsiteLinkedInAll Job Openings

1 - 10 employees

☁️ SaaS

📱 Media

SaaS • Media

AutoHDR is a web-based software product that appears to provide automated HDR (high-dynamic-range) image processing and related image-management features. The interface hints (Upload, Listings, Pricing, Referral Link, Sign In) indicate it is offered as an online service where users can upload photos for automated enhancement, manage image listings or portfolios, and subscribe or pay for usage. The platform likely targets photographers, real-estate professionals, and businesses needing bulk or automated photo enhancement.

📋 Description

• Own customer retention • Build systems, automations, and build relationships to ensure a customer never leaves once using the platform • Call un-subscribed customers to collect feedback and conduct our winback process • Call customers who report low quality ratings in realtime to proactively prevent churn • Proactively call existing users to collect feedback and proactively mitigate any churn risks • Make sure 100% of tickets from un-subscribed customers and low quality ratings are called through every single day • Come up with ideas and systematic, data-driven approaches for churn prevention

🎯 Requirements

• Background working with real estate photographers or editing companies • Understanding of HDR or flambient real estate photo workflows • Perfect English fluency and no accent

🏖️ Benefits

• Flexible work arrangements