Senior Consultant – Appian Connected Claims

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🕒 March 24

⚔️ Virginia – Remote

⚔️ Virginia – Remote

⏰ Full Time

🟠 Senior

💼 Consultant

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Avanade

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2000

Technology • Consulting

Avanade is the world’s leading Microsoft expert, helping clients in every industry unlock the power of Microsoft technology for over 25 years. Specializing in transformative digital solutions, Avanade partners with Microsoft to bring cutting-edge AI and cloud services to businesses, enabling them to modernize, innovate, and maximize their data potential. With a focus on collaboration and understanding client needs, Avanade offers advisory and technology services backed by decades of expertise, improving business operations and unlocking new opportunities. The company is recognized as a top Microsoft Global SI Partner, with a commitment to utilizing Microsoft technology to advance the world through impactful solutions tailored to individual client needs.

📋 Description

• - Design end-to-end Appian Connected Claims solutions aligned to client business and technical requirements • - Define integration patterns with core systems (policy admin, billing, document management, third-party data providers) • - Lead architectural reviews and ensure scalability, security, and compliance standards are met • - Develop and own solution design documents, data flow diagrams, and technical specifications • - Serve as the primary day-to-day point of contact for client stakeholders, including claims leadership and IT teams • - Facilitate workshops, sprint reviews, and executive status meetings • - Manage project scope, risks, and dependencies in partnership with the project manager • - Build long-term trusted advisor relationships that generate follow-on opportunities • - Configure and extend Appian Connected Claims including FNOL, triage, adjudication, and settlement workflows • - Develop and review Appian process models, interfaces, records, and integrations • - Guide and mentor junior developers on Appian best practices and coding standards • - Support UAT, performance testing, and production deployment activities • - Elicit, document, and validate business and functional requirements across claims domains • - Map current-state claims processes and design future-state workflows with measurable KPIs • - Translate complex claims operations terminology into actionable platform configurations • - Identify and articulate process improvement opportunities enabled by automation and AI

🎯 Requirements

• - 5+ years of consulting or implementation experience, with at least 3 years on the Appian platform • - Hands-on experience with Appian Connected Claims or equivalent Appian insurance/claims solutions • - Appian Senior Developer certification (or equivalent demonstrated proficiency) • - Strong understanding of P&C or health insurance claims lifecycle — FNOL, investigation, adjudication, subrogation, and settlement • - Proven ability to lead client-facing engagements independently from requirements through deployment • - Experience integrating Appian with external systems via REST/SOAP APIs, Kafka, or ESB middleware • - Excellent communication skills with ability to present to both technical teams and executive stakeholders • **Preferred qualifications** • - Experience with Appian AI/ML capabilities including intelligent document processing or predictive analytics in claims • - Familiarity with ACORD standards and claims data models • - Prior involvement in digital claims transformation or STP (straight-through processing) initiatives • - Knowledge of regulatory compliance considerations in claims handling (state DOI requirements, fraud detection mandates) • - Experience in an Agile/SAFe delivery environment

🏖️ Benefits

• Astor & Sanders Corporation (www.astor-sanders.com) offers a unique, stimulating and challenging environment that fosters individual growth and rewards performance. Astor & Sanders Corporation ( #Astor ) is an Equal Opportunity Employer. • **Some of our competitive benefits include** • - Generous Paid Time Off (PTO) and all Federal Holidays off • - Comprehensive Health and Dental Insurance Coverage • - Retirement Savings Plan • - Pre-Tax Benefit Programs • - Wellness and Work-Life Support • - Professional Development • - Performance and Referral Bonuses • - Life and Disability Insurance