Manager, Sales Enablement – Partner Performance

🕒 April 17

🗣️🇫🇷 French Required

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Logo of Avanquest

Avanquest

201 - 500 employees

Founded 1984

☁️ SaaS

👥 B2C

SaaS • B2C

Avanquest is a fully integrated SaaS publisher that develops and publishes consumer-focused software and digital experiences. The company produces user-friendly applications across the consumer lifecycle — including photo editing (InPixio), PDF productivity tools (Soda PDF) and security/antivirus (Adaware) — and distributes them worldwide from offices in Montreal, Paris, Krakow and Hamburg. Avanquest emphasizes accessible design and regular product updates and operates as a division of Claranova.

📋 Description

• Own and drive monetization KPIs across all partner operations (conversion rate, revenue per lead, revenue per hour). • Analyze performance trends and identify opportunities to improve sales effectiveness and customer outcomes. • Define performance targets and ensure alignment with partners to achieve business objectives. • Lead performance reviews with partner organizations and enforce accountability through structured action plans. • Oversee the development, maintenance, and governance of sales training materials, playbooks, scripts, and call/chat flows. • Ensure all enablement content is standardized, up-to-date, and consistently deployed across partners. • Lead the rollout of new monetization strategies, offers, and campaigns through structured training programs. • Ensure partners are equipped to deliver effective training through their master trainers and internal coaching teams. • Oversee training delivery quality and consistency across all partner locations. • Establish training cadence, certification standards, and onboarding frameworks for partner agents. • Define and own QA frameworks, scoring models, and calibration processes related to sales and customer experience. • Identify behavioral gaps and drive targeted coaching strategies with partners. • Translate business objectives into clear, executable sales strategies at the agent level. • Continue to refine scripts, objection handling, and sales approaches based on performance insights. • Collaborate with Product and Operations teams to ensure successful execution of new initiatives. • Own the lifecycle management of all sales documentation, including scripts, flow charts, training materials, and playbooks. • Maintain a centralized repository of enablement content to support scalability and consistency. • Lead and develop a team of specialists (e.g., Sales Enablement, QA, Performance Analyst).

🎯 Requirements

• Bachelor’s degree in Business, Marketing, Sales, or equivalent experience • 7+ years of experience in call center sales, monetization, or CX performance • 5+ years of experience in people management • Fluency in both French and English is required. • Strong experience in sales performance management, training, or enablement • Proven ability to drive revenue growth through indirect (partner-led) teams • Strong analytical and data-driven decision-making skills • Experience working with external partners or BPO environments • Comfortable in fast-paced, performance-driven environments

🏖️ Benefits

• A fair compensation for your value. • Competitive corporate benefits; • An open and supportive environment as well as a modern and exciting workplace. • We are committed to maximizing your potential and ensuring your professional development. • We value and support diversity. • We are committed to providing an environment that promotes inclusion and respect for all.

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