Operations Innovation Strategist

Job not on LinkedIn

🔥 13 hours ago

🇲🇽 Mexico – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 19%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Avantpage Translations

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 1998

🏥 Healthcare

🏛️ Government

📚 Education

Translation • Healthcare • Government • Education

Avantpage Translations is a company specializing in a full spectrum of translation services to assist clients in meeting the distinct needs of immigrants and other Limited English Proficient populations. They offer translation services in more than 150 languages, covering a wide range of industries such as healthcare, government, elections, education, and human resources. Their services include translation, localization, interpreting, and ensuring ADA and HIPAA compliance. Avantpage combines state-of-the-art technology to enhance efficiency, accuracy, and timeliness in their services, aiming to bridge communities and improve lives through language, understanding, and compassion.

📋 Description

• Serve as the operational voice in discovery, framing, and mock-up reviews • Pressure-test product concepts against workflow capacity, staffing, and turnaround realities • Validate workflow feasibility, SLA constraints, and cross-team dependencies • Maintain an operational constraints log • Translate operational concerns into structured written feedback • Identify, prioritize, and lead internal process optimizations • Map current-state workflows and define improved future-state processes • Build automations, templates, and tooling • Standardize repeatable processes with operations subject-matter experts • Measure optimization impact, including cycle time, error rates, cost per job, and capacity freed • Own transition of launched products into standing operations • Ensure documented workflows, ownership, staffing, and SLAs before products go live • Develop operational playbooks, runbooks, and training materials • Establish operational metrics and monitoring for launched products • Feed early performance signals into product refinement • Connect Innovation and delivery teams, resolving handoff gaps • Collaborate with the Senior Innovation Strategist, GTM Strategist, and VP of Innovation • Serve as a working contact for operational questions throughout product cycles • Champion continuous improvement and thoughtful experimentation

🎯 Requirements

• 3+ years in operations, business process improvement, program/project delivery, operations analysis, or a related field • Demonstrated success redesigning a workflow or process with measurable gains in speed, cost, quality, or capacity • Strong systems thinking, including understanding how workflow changes affect teams, SLAs, and cost structures • Hands-on comfort building automations, tools, or templates, such as workflow platforms, no/low-code tools, spreadsheets/scripts, or similar • Excellent documentation and communication skills • Ability to turn messy processes into clear playbooks and provide crisp go/no-go recommendations to VP-level stakeholders • Highly organized and self-directed, with a bias toward action and a track record of shipping improvements on time • Familiarity with AI, automation, and digital transformation trends and their application to operational problems • Experience in language services, translation technology, B2B services, or regulated-services industry preferred • Exposure to agile, lean, or Six Sigma/continuous-improvement methodologies preferred • Experience operationalizing new products or service lines preferred

🏖️ Benefits

• Professional development and growth opportunities in the localization industry • Training in new tools, technologies, and processes • Energetic, multicultural, and empathetic working environment • Vibrant multicultural team spread across the Americas, Asia, Africa and Europe