Customer Support, Swedish & English

🔥 17 hours ago

🇧🇦 Bosnia and Herzegovina – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Avedo GmbH

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2004

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Avedo GmbH is a customer service and call center provider focused on delivering exceptional experiences for its clients. They utilize cookies on their website to improve user experience, gather data on user behavior, and offer personalized content. Dedicated to privacy, Avedo ensures that any collected data is used for internal analytics and relevant advertising only, adhering to data protection regulations. The company emphasizes its commitment to employee development and has received accolades for being a top employer in the service industry.

📋 Description

• Provide customer service via email and phone • Identify customer demands and introduce the product range • Provide information on contractual terms, invoices and cancellation terms • Ensure customer satisfaction

🎯 Requirements

• fluent in speaking swedish • good knowledge of English in spoken and written language • good working knowledge of MS Office • Sales or Telemarketing experience preferable • confident and professional on the phone • target driven personality, friendly and communicative • Work from Bosnia • Own hardware (PC and/or laptop) for work • Internet bandwidth more than 50.000 Mbit/s

🏖️ Benefits

• full-time or part-time freelance work from Bosnia • remote work right from the start with BYOD (Bring Your Own Device) - you work with your own technology • fixed salary with performance-related bonus • uncomplicated entry into the job through professional and remunerated induction and training • dynamic, innovative working environment with flat hierarchy