Customer Support (Travel) — German & English

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Avedo GmbH

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2004

🤝 B2B

📡 Telecommunications

B2B • Customer Service • Telecommunications

Avedo GmbH is a customer service and call center provider focused on delivering exceptional experiences for its clients. They utilize cookies on their website to improve user experience, gather data on user behavior, and offer personalized content. Dedicated to privacy, Avedo ensures that any collected data is used for internal analytics and relevant advertising only, adhering to data protection regulations. The company emphasizes its commitment to employee development and has received accolades for being a top employer in the service industry.

📋 Description

• Provide inbound customer support by phone and in writing within the travel sector • Assist customers with holiday planning and support sales efforts • Advise customers on the client’s products • Deliver high customer satisfaction to encourage repeat contact • Handle call documentation and follow-up tasks

🎯 Requirements

• Excellent German language skills, both written and spoken • Confident use of common CRM and telephony tools or a strong technical affinity • Stable internet connection and a quiet home-office workspace • Strong communication skills and enthusiasm for active selling • Self-motivated, disciplined, reliable, and able to work independently (freelancer model) • Willingness to work shifts, including nights and on-call duties • Interest in travel topics is an advantage

🏖️ Benefits

• 100% remote — work from wherever you are most productive • Personal support and onboarding from day one • Be part of a growing, international freelancer network • Long-term collaboration with genuine development opportunities