Client Success Manager

Job not on LinkedIn

🔥 30 minutes ago

🌐 China, Singapore, +1 more countries – Remote

🇨🇳 China – Remote 🇸🇬 Singapore – Remote 🇲🇾 Malaysia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 41 days.
• No salary listed.

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Avow

WebsiteLinkedInAll Job Openings

1 - 10 employees

💼 Consulting

📣 Marketing

🏥 Healthcare

Consulting • Marketing • Healthcare

Avow is a software platform designed for patient education and consent. It assists clinicians and healthcare professionals in communicating effectively with patients by providing video content about treatments and procedures. This empowers patients to be well-informed and take an active role in advocating for their own health and well-being.

📋 Description

• Own a portfolio of advertisers in Greater China from onboarding through renewal and growth • Conduct regular client calls and in-person QBRs • Understand clients' businesses and proactively suggest improvements • Monitor account health and act early on risks and opportunities • Bridge clients with sales, marketing and product teams • Follow client feedback through to a result • Improve inefficient processes • Plan and independently manage work for the Chinese-speaking client market • Keep the wider team updated on market activities

🎯 Requirements

• 3+ years in customer success, account management or another client-facing role • Native or near-native Mandarin • Confident business English, written and spoken • Proven experience owning customer success activities independently, such as being the main contact for a market, region or client portfolio • Experience in mobile advertising, ad tech or app marketing (nice-to-have) • Cantonese or knowledge of the Chinese OEM and app ecosystem (nice-to-have)

🏖️ Benefits

• Long-term growth & retention focus • Learning & development budget • Sabbatical policy • Experienced, innovative, diverse team

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