Senior Campaign Operations Specialist

Job not on LinkedIn

🕒 May 12

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

⚙️ Operations

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AVOXI

WebsiteLinkedInAll Job Openings

51 - 200 employees

📡 Telecommunications

☁️ SaaS

🏢 Enterprise

💰 $10M Venture Round on 2018-12

Telecommunications • SaaS • Enterprise

AVOXI is a leading provider of cloud-based communication solutions, offering a global voice platform that enables businesses to connect with customers worldwide efficiently and effectively. The company provides coverage in over 150 countries and offers various call management features, including international toll-free numbers, local DIDs, call forwarding, SIP trunks, call queuing, and interactive voice response systems. AVOXI's platform integrates seamlessly with existing contact center and communication apps, enhancing call quality and customer experience. Additionally, it provides comprehensive analytics and reporting tools for better insights into call performance. With a strong focus on international voice solutions, AVOXI serves enterprises of all sizes, helping them streamline their voice provider ecosystems and improve their global reach.

📋 Description

• Oversee marketing automation, lead nurture strategies, and AI-led operational processes. • Design and maintain complex email nurture sequences that move leads through the buyer journey. • Serve as the primary administrator for the Marketing Automation Platform (MAP) and CRM, ensuring lead hygiene and accurate routing to align with business goals. • Coordinate with internal teams, specifically RevOps, to ensure a cohesive approach to campaign and lead management. • Test and optimize email features to improve engagement and conversion rates. • Manage timelines and resources to ensure the timely delivery of automated marketing programs. • Develop AI-led and agentic processes to support the operations and marketing team as a whole. • Act as the internal Clay expert to scale personalized and automated operational workflows. • Recommend and implement technical enhancements to drive operational efficiency and improve the lead experience. • Conduct regular audits of the marketing database to identify areas for technical optimization and data cleanup. • Monitor marketing database health and reporting hygiene using tools like Salesforce, HubSpot, Clay, and Marketo Measure. • Track, report, and analyze email nurture performance and marketing process efficiency to guide strategic decisions. • Present performance results regarding campaign delivery and lead management to key stakeholders and senior leadership on a regular basis. • Set KPIs and benchmarks, using data-driven insights to optimize future campaign operations.

🎯 Requirements

• 4+ years in campaign operations, marketing automation, or RevOps. • Strong knowledge of marketing automation principles, lead routing strategies, and attribution reporting. • Strong proficiency or relevant experience with CRM and MAP platforms (Salesforce, HubSpot), attribution tools (Marketo Measure), and / or AI-driven ops tools (Clay). • Ability to interpret complex data, identify trends, and leverage insights to guide project decisions. • Excellent written and verbal communication skills, with the ability to collaborate effectively with diverse teams and stakeholders. • Strong organizational and critical-thinking skills, with a proactive approach to identifying technical challenges and finding effective solutions.

🏖️ Benefits

• Willingness to travel (1-2 times per year)