Director of Public Safety – Southeast Region

🕒 5 days ago

🌲 North Carolina, Tennessee – Remote

🌲 North Carolina – Remote 🎸 Tennessee – Remote

💵 $108k - $181k / year

⏰ Full Time

🔴 Lead

👔 Director

🦅 H1B Visa Sponsor

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Axon

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1993

🔐 Security

🤖 Artificial Intelligence

📚 Education

Security • Artificial Intelligence • Education

Axon is a company dedicated to advancing public safety through innovative technology solutions. It offers a wide range of products and services, including smart weapons such as TASER devices designed for law enforcement and civilian use, body-worn cameras for capturing real-time video evidence, and software solutions for evidence management and situational awareness. Axon also provides VR training to prepare officers for real-life scenarios and drone solutions for tactical support. The company primarily serves law enforcement, federal agencies, corrections, fire, EMS, and other public safety sectors, aiming to create safer communities with their comprehensive safety ecosystem. Axon is committed to responsible innovation and reducing gun-related incidents between police and the public.

📋 Description

• Lead Axon 911’s public safety strategy, strengthen industry partnerships (NENA/APCO), mentor the Public Safety team, and drive KPIs, scalability, innovation, and long-term growth. • Partner closely with Sales, Product, Engineering, Marketing, and Customer Success to align solutions with customer needs, improve onboarding/training, and drive adoption across high-value public safety customers. • Gather customer feedback to influence product enhancements, prioritize AI-related initiatives, coordinate early-access programs, and ensure solutions meet operational needs within public safety organizations. • Support market expansion and deal strategy through industry expertise, customer relationships, speaking engagements, workshops, webinars, thought leadership, and strategic go-to-market initiatives. • Optimize workflows and processes while driving measurable outcomes tied to customer satisfaction, retention, product adoption, strategic partnerships, lead generation, industry engagement, and cross-functional business improvements.

🎯 Requirements

• 10+ years of progressive leadership and managerial experience within public safety, emergency communications, or PSAP operations, including experience serving at the Deputy Director level or above (or equivalent senior leadership role). • Deep expertise across PSAP operations, NG911, CAD, emergency communications workflows, and evolving public safety technology trends. • Proven ability to build trusted relationships with PSAP leaders, industry associations (NENA/APCO), executive stakeholders, and cross-functional teams. • Strong strategic leadership experience driving scalable programs, operational improvements, and cross-functional initiatives in complex environments. • Ability to translate customer feedback, operational challenges, and market insights into actionable product, business, and go-to-market strategies. • Strong communication, presentation, and customer engagement skills, including executive presentations, workshops, industry events, and consultative sales support. • Collaborative, data-driven mindset with experience defining KPIs, measuring success, and driving continuous improvement in fast-paced, mission-critical environments.

🏖️ Benefits

• Competitive salary and 401k with employer match • Discretionary paid time off • Paid parental leave for all • Medical, dental, and Vision plans • Fitness Programs • Emotional & Mental Wellness support • Learning & Development programs • And yes, we have snacks in our offices