Manager, Customer Deployments

🔥 1 minute ago

🇦🇺 Australia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Axon

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1993

💼 Consulting

🎖️ Defense

🏭 Manufacturing

Consulting • Defense • Manufacturing

Axon is a company dedicated to advancing public safety through innovative technology solutions. It offers a wide range of products and services, including smart weapons such as TASER devices designed for law enforcement and civilian use, body-worn cameras for capturing real-time video evidence, and software solutions for evidence management and situational awareness. Axon also provides VR training to prepare officers for real-life scenarios and drone solutions for tactical support. The company primarily serves law enforcement, federal agencies, corrections, fire, EMS, and other public safety sectors, aiming to create safer communities with their comprehensive safety ecosystem. Axon is committed to responsible innovation and reducing gun-related incidents between police and the public.

📋 Description

• Lead a team responsible for implementing Axon Enterprise products, including Axon Evidence, software solutions, and hardware sensors • Guide customers through onboarding, configuration, training, deployment, and early adoption • Ensure solutions are implemented smoothly and aligned with customer operational needs • Create exceptional customer experiences throughout the implementation journey • Guide, mentor, and develop the Service Delivery Team • Conduct performance reviews, provide coaching, and identify training opportunities • Manage team resources, workloads, priorities, and skills allocation • Lead complex enterprise-grade product deployments • Provide strategic oversight for change management, technical presentations, solution demonstrations, and technical workshops • Collaborate with business and IT leaders to define project vision, scope, timelines, milestones, and deliverables • Maintain documentation supporting project scope and customer acceptance for revenue recognition • Install, configure, and test solutions including interview rooms, in-car video systems, activation devices, and body-worn cameras • Document customer feature requests and issues and provide feedback to sales and product management • Align with the PSO Commonwealth Director and Sr. International Director on strategic initiatives • Identify process improvements, resource enhancements, and service offerings

🎯 Requirements

• Proven experience managing teams and developing talent • Proven operating experience in Digital Video, Mobile Communications, or SaaS • Experience in project management and resource tracking • Strong understanding of software/hardware testing and implementation in complex customer environments • Comfort with basic networking concepts and mobile applications • Ability to troubleshoot effectively • Understanding of Axon’s solutions and products, including strengths, weaknesses, opportunities, and threats • Law enforcement experience is considered an asset but is not mandatory • Ability to implement, drive, and track multiple simultaneous projects • Strong problem-solving skills • Availability to travel approximately 40% within Australia, with occasional international travel • Bachelor’s degree in Management, Business, Information Technology, Information Systems, or applicable Technical Engineering, or equivalent experience

🏖️ Benefits

• Approximately 40% travel within Australia, with occasional international travel • Equal opportunity employer committed to diversity, equity, inclusion, employee well-being, and safety • Disability or special-needs accommodation during the application or recruiting process • Environmental, health, and safety support and policies

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume