Freelance Product Owner — German-speaking

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B-works

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2016

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

B-works is a digital agency based in Zürich, Berlin, and Bozen, specializing in developing digital platforms, websites, and software products for startups and established companies. Since 2016, they have delivered innovative and user-centered designs with modern software development techniques, focusing on scalable solutions and real-time data-driven decision-making. With expertise in corporate website development, digital transformation, and interim digital officer services, B-works offers comprehensive solutions to optimize business processes and customer engagement.

📋 Description

• Project management of existing SLA engagements across the B-works client portfolio • Prioritization and coordination of support requests, bug tickets and change requests • Ensuring agreed response times for critical, high and medium priorities • Proactive budget monitoring and transparent reporting • Creating and maintaining user stories, bugs and acceptance criteria in Jira • Sprint planning and task prioritization with the development team • Planning and facilitating innovation workshops to identify valuable features • Supporting CMS upgrades, technical migrations and AI integrations • Primary point of contact for end clients in day-to-day operations • Conducting status meetings and reporting • Expectation management and handling of change requests • Coordination between client and development teams • Managing the development team within the scope of SLA commitments • Alignment with the Key Account Manager • Quality assurance and test coordination • Time tracking and invoicing

🎯 Requirements

• Native-level German • Fluent English, written and spoken • Minimum 5 years of PM/PO experience in a digital agency or comparable environment • Experience with CMS web projects (Drupal or equivalent) • Agile/Scrum expertise • Proven reliability and commitment across multiple engagements • Experience writing user stories, managing bugs and defining acceptance criteria according to best practices • Experience with Jira, Confluence and Miro • Understanding of technical web projects and terminology, including CMS, APIs, hosting and accessibility • Budget-conscious work within defined hour contingents • Confident client communication at C-level • Hands-on mentality; proactive and solution-oriented • Resilience when managing competing priorities • Advantage: Drupal-specific experience • Advantage: Very good understanding of Swiss German • Advantage: Experience in healthcare, ideally with cantonal hospitals or comparable public institutions • Advantage: Knowledge of accessibility (WCAG AA) and data protection (nDSG/DSG) • Advantage: Experience with innovation workshops or discovery formats • Advantage: Experience taking over projects from other agencies or teams

🏖️ Benefits

• Guaranteed retainer volume as a stable base, with optional additional project work • Priority consideration for all new PO mandates in the B-works portfolio, without new tenders • Growth potential: SLA expansions, feature packages and new projects gradually increase the workload • Targeted collaboration over 3 years with annual contract renewal • Professional, experienced Drupal and AI development team • Innovation workshops and active contribution to product strategy • Remote work with on-site meetings by arrangement • Direct communication without intermediaries