Baptist Health
10,000+ employees
🏥 Healthcare
🤝 Non-profit
Healthcare • Non-profit
Baptist Health is the region's largest not-for-profit healthcare organization in South Florida. It operates 12 hospitals, more than 29,000 employees, 4,500 physicians, and roughly 200 outpatient centers, urgent care facilities, and physician practices across Miami-Dade, Monroe, Broward, and Palm Beach counties. The system includes renowned centers of excellence in cancer, heart and vascular, brain and spine, and orthopedic care, and is supported by philanthropy and a faith-based mission. Baptist Health emphasizes clinical quality, patient safety, staff development, and community-oriented care.
Patient Access Scheduler
Job not on LinkedIn
🔥 9 minutes ago
🗣️🇪🇸 Spanish Required
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Baptist Health
10,000+ employees
🏥 Healthcare
🤝 Non-profit
Healthcare • Non-profit
Baptist Health is the region's largest not-for-profit healthcare organization in South Florida. It operates 12 hospitals, more than 29,000 employees, 4,500 physicians, and roughly 200 outpatient centers, urgent care facilities, and physician practices across Miami-Dade, Monroe, Broward, and Palm Beach counties. The system includes renowned centers of excellence in cancer, heart and vascular, brain and spine, and orthopedic care, and is supported by philanthropy and a faith-based mission. Baptist Health emphasizes clinical quality, patient safety, staff development, and community-oriented care.
📋 Description
• Responsible for scheduling patient appointments (diagnostic, surgical, therapy, physician office visits, and other procedures/treatments). • Obtains and verifies necessary demographic and insurance information. • Registers patients and enters data into scheduling system. • Requires to be in a call center type environment and responsible for meeting individual quality metrics. • Practices the Baptist Health philosophy of service excellence in providing professional, compassionate, and friendly service to patients of all ages, families, employees, physicians and community members.
🎯 Requirements
• Complete and pass the Patient Access training course. • Ability to work in a high volume, fast-paced work environment. • Ability to perform basic mathematical calculations. • Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills. • Desired: Basic knowledge of medical and insurance terminology. • Experience with computer applications (e.g., Microsoft Office, knowledge of EMR applications, etc.) and accurate typing skills. • Knowledge of regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines. • Bilingual English, Spanish/Creole preferred.
🏖️ Benefits
• Career growth and development opportunities, with clear pathways and ongoing support • Comprehensive health and wellness resources that go beyond traditional benefits • A wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs • Tuition reimbursement to support continued learning and advancement • And so much more
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