Offshore Delivery Manager

Job not on LinkedIn

🔥 46 minutes ago

🇵🇰 Pakistan – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

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Logo of Base Camp Data Solutions

Base Camp Data Solutions

201 - 500 employees

Founded 2007

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Base Camp Data Solutions is Pakistan’s leading provider of Business Process Outsourcing (BPO) services and business solutions targeted at the back-offices of small and medium enterprises (SMEs), both locally and internationally. Since 2010, the company has been dedicated to addressing complex business challenges with innovative, scalable, and efficient solutions, including services in human resources, digital marketing, IT support, software development, and more. Their commitment to customer satisfaction and long-term relationships highlights their role as a trusted partner in helping businesses grow and sustain profitability.

📋 Description

• Build, scale, and lead a multidisciplinary offshore operational team • Bridge onshore leadership and boards with offshore execution teams • Drive enterprise system architecture, technical infrastructure, centralized platform connectivity, and data integrity • Direct multi-phase ERP migrations within the Zoho ecosystem, including Zoho Books • Architect workflow automations for HR pipelines, tuition billing and collections, and legal document generation • Build and maintain automated dashboards for SOS maturity, financial health, and compliance timelines • Architect and refine organizational workflows, map processes, identify bottlenecks, and establish SOPs • Evaluate operational rules and update systems to measure operational maturity • Structure and manage offshore teams across software engineering, IT support, administration, legal, and finance • Ensure timely, high-quality delivery, efficiency, and SLA compliance • Manage task tracking, workload balancing, enterprise risk, and compliance calendars • Report offshore progress, risks, and system-generated financial and operational metrics to the Onshore Board • Communicate daily with U.S.-based leaders, align stakeholders, manage expectations, and escalate system or compliance risks

🎯 Requirements

• Bachelor's or Master's degree in Business Administration, Operations Management, Project Management, or a related field • 7+ years of operational management experience • Strong background in the BPO industry • 3+ years developing, managing, and delivering through cross-functional offshore teams • Proven experience as a Delivery Manager, Project Manager, or Business Analyst interfacing directly with U.S.-based onshore executive boards • Experience coordinating cross-functional teams spanning Legal, Finance/Accounting, HR, Admin, Software Engineering, and related functions • Hands-on experience with ERP migrations and automations • Familiarity with institutional governance registers, risk management, and non-profit/educational compliance preferred • Experience with Zoho ecosystem, including Zoho Books • Knowledge of workflow automation, dashboarding, SOPs, task tracking software, workload balancing, and SLA compliance

🏖️ Benefits

• Remote work arrangement

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