Senior Manager, Fraud & Payments Risk

🕒 April 25

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Baselane

11 - 50 employees

💳 Fintech

🏠 Real Estate

💰 $7.9M Seed Round on 2021-11

Fintech • Real Estate

Baselane is a financial technology company offering a comprehensive platform designed for real estate investors. By providing a suite of services including online banking, automated rent collection, accounting, tenant management, and rental property loans, Baselane aims to streamline and optimize the management of rental property finances. Their platform enables real estate investors to earn competitive annual percentage yields on deposits and benefit from automated financial reporting and expense management. With their user-friendly interface and various integrations, Baselane assists landlords in efficiently managing finances, collecting rent on time, and handling tenant-related tasks with ease. Banking services are provided through Thread Bank, ensuring FDIC insurance for deposits.

📋 Description

• Directly lead Baselane's Fraud & Payments Risk team: own performance, development, and coaching for Baselane's current two Risk Specialists and one Risk Lead • Operate as a player-coach: carry critical workstreams on complex investigations, escalations, and novel case types. Serve as a sounding board for the Lead and Specialists • Drive the evolution of the fraud systems: own and execute on the major strategic initiatives that mature our risk program — across detection tooling, decisioning infrastructure, and process scaling as the business grows • Partner cross-functionally: work with Product, Engineering, and CX to translate fraud insights into durable controls and act as the champion of risk within the Baselane organization • Own major fraud escalations: lead incident response on high-exposure cases (≥$50K), regulatory-adjacent situations, and bank partner coordination; author post-mortems with clear root cause analysis and preventive action • Manage the sponsor bank partnership: serve as Baselane's primary point of contact with our sponsor bank on fraud and risk program matters, including program guideline alignment, audits, and ongoing collaboration across shared workstreams like KYC/KYB signals, sanctions screening, and transaction monitoring

🎯 Requirements

• 10+ years of relevant experience: in fraud, payments risk, or financial crime, ideally with meaningful time at a fintech, payments company, or digital bank • Start-up / fintech experience: you've operated in fast-moving, resource-constrained environments where you've had to build, prioritize, and make calls without the safety net of a mature org behind you • An experienced people manager: you've directly led fraud or risk teams — ideally through periods of growth or scale at a start-up — developed individual contributors into stronger operators, and maintained a high execution bar • Domain expertise: you can look at an ID, a behavior pattern, or a complex case and offer sharp, experienced judgment • Fluency in payment rails and regulatory frameworks: deep working knowledge of ACH (NACHA rules, return codes), wire, debit card, and check fraud patterns, along with the regulatory frameworks that govern them (Reg E, Reg CC) • A builder: you're energized by maturing and scaling a function from an early stage, not just running what already exists • Analytically rigorous: you ground decisions in data, frame trade-offs clearly, and are comfortable partnering with a lean data team to drive insights • An operator's mindset: you thrive in ambiguity, move quickly but thoughtfully, and build without needing the full playbook handed to you — exactly the muscle a start-up environment demands

🏖️ Benefits

• Competitive compensation • Equity — ownership in what we’re building • High-quality Medical, Vision, and Dental insurance • Life Insurance and Disability coverage • Generous paid time off and flexible hours • Remote-first work environment with a home office stipend • Regular social events

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