Pharmacy Operations Specialist

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🕒 April 24

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Bask Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

⚕️ Healthcare Insurance

☁️ SaaS

🛍️ eCommerce

💰 Pre Seed Round on 2022-05

Healthcare Insurance • SaaS • eCommerce

Bask Health is a robust platform providing a comprehensive suite of customizable telehealth solutions. It offers tools such as a questionnaire builder, patient portals, and pharmacy fulfillment services, all secured with strong encryption and HIPAA-compliance. Bask Health seamlessly integrates telehealth and e-commerce, enabling streamlined patient care from consultation to delivery. The platform supports entrepreneurs, doctors, and developers by offering scalable no-code solutions that enhance user experience and business growth. With its nationwide pharmacy network, Bask Health empowers businesses to efficiently manage prescriptions, patient data, and order fulfillment across the entire digital health landscape.

📋 Description

• Ensure pharmacy-facing data for 50,000+ compounded medications is complete and accurate—including name, strength, route, dosage, ingredients, refills, NDC/product ID • Identify and resolve mismatches between back-end's for pharmacy instructions • Maintain and improve Bask’s internal medication taxonomy to drive consistency and scalability • Support the vetting and onboarding of new pharmacy partners based on criteria like price, turnaround time, state licensure, medication offerings, and compliance • Maintain partner records and ensure ongoing documentation is up-to-date • Serve as a day-to-day contact for pharmacy partners, routing questions and resolving minor operational issues • Help track and document compliance with NABP, DEA, and state-specific pharmacy regulations • Flag potential risks or regulatory gaps and collaborate with leadership on appropriate escalation paths • Contribute to documentation and SOPs for internal compliance workflows • Support the rollout of error and adverse event reporting tools • Log and track operational issues raised by providers, pharmacies, and telehealth clients • Participate in root cause analysis and remediation efforts for any reported incidents • Execute defined workflows and processes with precision and consistency • Offer insights to improve SOPs, tooling, or partner communication workflows • Collaborate closely with cross-functional teams, including product, clinical, and compliance

🎯 Requirements

• 2–6 years of experience in pharmacy operations, healthcare data systems, or EHR/PBM environments • Exposure to compounding pharmacies or telehealth (preferred but not required) • Familiarity with pharmacy regulations (NABP, DEA, state-level rules) • A detail-first mindset and comfort working with structured data and standardized formats • Experience following or maintaining SOPs and reporting systems • Strong communication and collaboration skills in a startup or lean team setting • **Bonus:** PharmD or clinical credentials (not required)