Acumatica ERP Specialist

🕒 July 20

🌽 Illinois, Wisconsin – Remote

🌽 Illinois – Remote 🧀 Wisconsin – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Bathing Brands

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1969

🤝 B2B

🏪 Marketplace

B2B • Marketplace

Bathing Brands is a company that acts as a reseller/distributor and partner aggregator for sauna, steam, and experiential bathing products. They position themselves as a gateway for manufacturers to reach more customers by leveraging an established network of resellers and offering logistics, inventory, and support to dealers. The site content emphasizes enabling resellers and manufacturers, showcasing partner testimonials (SaunaKits. com, My Sauna World, Direct Home Connection), and providing educational content and blogs about saunas, sauna maintenance, and wellbeing. They promote becoming a reseller and becoming a dealer, and highlight world-class brands and industry-leading products. The company appears to sell or distribute sauna kits, sauna components (stones, heaters, wood), infrared and traditional sauna systems, and related accessories and services. They target both manufacturers (to list/get products in front of resellers) and resellers/dealers (to stock and ship products), supporting B2B distribution and marketplace-like operations.

📋 Description

• Support Acumatica users across the organization and help troubleshoot system and process issues • Investigate problems, identify root causes, and coordinate with external partners or Acumatica Support when needed • Manage user accounts, roles, permissions, and system access • Build and maintain Generic Inquiries, dashboards, notifications, business events, and other Acumatica configurations • Learn and support business workflows across Sales, Customer Support, Tech Support, Purchasing, Supply Chain, Inventory, Warehousing, Finance, Product Catalog, Product Development, Production, Projects, Marketplace, and Field Service • Coordinate and perform User Acceptance Testing for updates, fixes, new features, and integrations • Create clear, useful documentation for system processes and user procedures • Help train users and support the rollout of new functionality • Identify opportunities to simplify workflows, reduce manual work, improve data quality, and make Acumatica work better for our teams • Support ERP initiatives and integrations alongside the VP of Enterprise Systems, business leaders, internal teams, and external technology partners

🎯 Requirements

• Experience working with or supporting Acumatica ERP • A strong understanding of ERP systems and how business processes connect across departments • Strong troubleshooting, analytical, and problem-solving skills • Curiosity and a genuine interest in understanding how things work • The ability to communicate clearly with both technical and non-technical teammates • The ability to work independently, manage priorities, and follow problems through to resolution • Experience with Acumatica Generic Inquiries, dashboards, security, and configuration tools is preferred • Experience with system testing, documentation, and user training is preferred • Experience in distribution, inventory, warehousing, manufacturing, service, or eCommerce is a plus

🏖️ Benefits

• Company-subsidized medical, dental, and vision insurance • Company-paid life insurance, with voluntary disability and supplemental coverage options • 401(k) retirement plan with company match • Paid Time Off (PTO) and paid company holidays • Community Day for volunteer service • Employee referral program