Talent Relations - Conflict Resolution Specialist

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March 18

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Bellesa

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Retail • Wellness

Bellesa is a sex toy company run by women that offers a wide range of products designed to enhance pleasure and intimacy. They provide discreet shipping and billing to protect customer privacy. Bellesa's products include various types of vibrators, dildos, sex furniture, bondage items, and wellness products such as lubricants and cleansers. Known for their innovative technology and commitment to pleasure equality, Bellesa has been recognized as the Best Sex Toy Retailer by industry awards. Their platform emphasizes customer satisfaction and caters to diverse needs, including LGBTQ+ and couples' products.

11 - 50 employees

🛒 Retail

🧘 Wellness

📋 Description

• Handle disputes, ensure smooth brand partnerships, and maintain strong influencer relationships. • Mediate conflicts, enforce contracts, and collaborate with the Influencer Marketing team to resolve disputes efficiently. • Foster strong relationships with influencers and brand partners. • Act as a liaison between influencers, brands, and internal teams to ensure smooth collaboration. • Maintain a structured escalation process for unresolved conflicts.

🎯 Requirements

• 3–5 years of experience in influencer marketing, talent management, dispute resolution, or customer relations. • Strong mediation and negotiation skills – Ability to de-escalate conflicts and find win-win solutions. • Excellent communication and interpersonal skills – Ability to maintain professional and empathetic interactions. • Deep understanding of influencer marketing – Familiarity with social media platforms, brand deals, and campaign expectations. • Knowledge of contracts and legal terms – Understanding of influencer agreements, content rights, and exclusivity clauses. • Crisis management experience – Ability to assess risks and handle PR-sensitive situations effectively. • Problem-solving mindset – Ability to think critically and make fair, data-driven decisions.

🏖️ Benefits

• Competitive salary and benefits package.