BH Case Manager – Federal Employee Program

🔥 4 minutes ago

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Logo of BlueCross BlueShield of Tennessee

BlueCross BlueShield of Tennessee

5001 - 10000 employees

Founded 1952

⚕️ Healthcare Insurance

Healthcare Insurance

BlueCross BlueShield of Tennessee is a leading health plan provider in Tennessee, serving 3. 4 million members. The company is committed to creating a workforce where everyone is valued, respected, and part of the team, emphasizing diversity and inclusion. They offer a range of career opportunities, including internships through their BlueBridge program, enabling new professionals to transition from college to work. BlueCross BlueShield of Tennessee also focuses on providing exceptional customer service and community care, striving to make a difference in the healthcare industry. It is an independent licensee of the Blue Cross Blue Shield Association and a qualified health plan issuer in the Health Insurance Marketplace.

📋 Description

• Support members with behavioral health needs and conditions • Ensure timely, coordinated, and high-quality care • Guide individuals through complex behavioral health situations • Deliver compassionate and seamless member experience • Perform essential case management activities: assessment, planning, implementation, coordinating, monitoring, outcomes and evaluation • Oversee highly complex cases for effective implementation of interventions

🎯 Requirements

• Current, active unrestricted Tennessee license in Nursing (RN) or behavioral health field (Master's level or above) required • 3 years - Clinical behavioral health / substance use disorder experience required • 1 year - Must be knowledgeable about community care resources and levels of behavioral health care available • Experience with Motivational Interviewing Techniques and Adult Learning Styles • Certified Case Manager (CCM) credential preferred or must obtain certification within 2 years of hire • Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint) • Independent, sound decision-making and problem-solving skills • Excellent oral and written communication skills • Strong interpersonal and organizational skills • Strong analytical skills

🏖️ Benefits

• Innovation encouraged • Responsible use of AI-enabled tools to support everyday work

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