Business Analyst, Product Planning, Orders Automation

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BCD Travel

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2006

🛍️ eCommerce

☁️ SaaS

🚗 Transport

eCommerce • SaaS • Transport

BCD Travel is a leading business travel management company that simplifies the conversation around corporate travel by offering integrated solutions and services to meet various program goals. With a global network spanning over 100 countries, BCD Travel provides tailored travel management services, risk management solutions, and innovative tools to enhance the travel experience for organizations and their employees. Their expertise in the travel industry has earned them multiple recognitions, and they are committed to sustainability and optimizing business travel programs.

📋 Description

• Partner with internal stakeholders, customers, operations teams, account management, product management, and technology teams to gather, document, and validate business requirements • Translate business needs into detailed functional requirements, process flows, user stories, acceptance criteria, and technical specifications • Analyze current-state and future-state business processes to identify opportunities for optimization, automation, and operational efficiency • Facilitate requirements workshops, stakeholder interviews, and solution design sessions • Analyze large datasets to identify trends, patterns, customer behaviors, operational issues, and optimization opportunities • Develop business metrics, performance indicators, and reporting frameworks to measure product performance and customer value realization • Create dashboards and reports that provide actionable insights to leadership, customers, and operational teams • Monitor optimization savings, adoption rates, operational exceptions, and automation performance • Participate throughout the software development lifecycle, including planning, design, development, testing, deployment, and post-production support • Develop test scenarios, test cases, and validation plans to ensure solutions meet business requirements • Coordinate user acceptance testing (UAT) activities and document outcomes • Support production rollouts, change management efforts, and operational readiness activities

🎯 Requirements

• Experience with repricing, ticket exchange automation, Air Price Assurance, or related travel technology products • Knowledge of airline pricing, fares, ticketing, exchanges, schedule changes, and waiver processes • Familiarity with GDS platforms such as Sabre, Amadeus, or Travelport • Experience working with NDC content and modern airline retailing initiatives • Knowledge of SQL, Power BI, Tableau, Excel, or other analytics tools • Experience working with APIs, data integrations, and travel technology ecosystems • Familiarity with product management and software development methodologies

🏖️ Benefits

• Flexible working hours and work-from-home or remote opportunities • Opportunities to grow your skillset and career • Generous vacation days so you can rest and recharge • A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools • Travel industry professional perks and discounts • An inclusive work environment where diversity is celebrated