Product Analyst

🕒 May 20

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Akamai Technologies

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🔒 Cybersecurity

💰 Post-IPO Equity on 2001-07

Cloud Computing • Cybersecurity • Content Delivery

Akamai Technologies is a leading cloud services provider that specializes in delivering security, cloud computing, and content delivery solutions. It offers a range of services such as API security, DDoS protection, and performance optimization for web applications, ensuring secure and reliable user experiences. With a robust global infrastructure, Akamai empowers businesses to streamline their digital presence while safeguarding against various cyber threats and enhancing application performance.

📋 Description

• Partnering with product teams to define what "good experience" looks like and how to measure it • Building and maintaining dashboards in tools like Pendo, Tableau, or similar, and using the data to help answer questions and drive our business forward • Instrumenting new product surfaces by working with engineers to define event taxonomies, validate tracking, and ensure data quality • Analyzing funnels, retention curves, and feature adoption to identify friction points in the customer journey • Contributing to our experience metrics framework and helping establish analytics standards across the product organization

🎯 Requirements

• Have analytics experience, ideally in a B2B SaaS or developer-focused product environment • Be comfortable navigating and working with large datasets • Have experience with product analytics platform (Pendo, Amplitude, Mixpanel, Heap, FullStory, or equivalent) and understand event-based instrumentation and measurement • Have excellent written and verbal communications skills to communicate findings clearly to both technical and non-technical audiences • Be a good team player, able to collaborate, prioritize, and solve problems in a fast changing environment • Have experience with cloud infrastructure products, developer tooling, or APIs - would be an asset • Have familiarity with Python or R for deeper analysis; and exposure to A/B testing frameworks - would be an asset

🏖️ Benefits

• We support your health, well-being, finances, and life beyond work. See our benefits. • FlexBase adapts to your job's needs. • Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work. • We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.