Global Account Manager

🔥 0 minutes ago

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BCD Travel

10,000+ employees

Founded 2006

🛍️ eCommerce

☁️ SaaS

🚗 Transport

eCommerce • SaaS • Transport

BCD Travel is a leading business travel management company that simplifies the conversation around corporate travel by offering integrated solutions and services to meet various program goals. With a global network spanning over 100 countries, BCD Travel provides tailored travel management services, risk management solutions, and innovative tools to enhance the travel experience for organizations and their employees. Their expertise in the travel industry has earned them multiple recognitions, and they are committed to sustainability and optimizing business travel programs.

📋 Description

• Be responsible for the coordination of all central communication across regions both BCD Travel and client's global initiatives or interests • Formulate and manage multi-national business plan with client with the goal of increasing revenues, decreasing cost, better utilizing assets and reducing risk of client attrition • Develop Service Level Agreement for Service, Financial, MIS/CDS, Program Performance, Technology and Communication indicators, as applicable • Create and manage to budgets and financials (includes billing, payment & profitability) • Manage new business implementations • Establish and maintain relationships with key customer decision makers at all levels within the customer organization • Negotiate client contract terms and manage to all contractual terms • Manage global account management team

🎯 Requirements

• Corporate/Business travel industry experience in client account management • Experience implementing & managing large market/ global corporate travel clients • Thorough knowledge of business travel management • Thorough knowledge of travel industry technology • Ability to travel domestically & internationally • Excellent verbal and written communication skills in English

🏖️ Benefits

• Flexible working hours and work-from-home or remote opportunities • Opportunities to grow your skillset and career • Generous vacation days so you can rest and recharge • A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools • Travel industry professional perks and discounts • An inclusive work environment where diversity is celebrated

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