Meetings and Events Training Specialist

🕒 May 6

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Logo of BCD Travel

BCD Travel

10,000+ employees

Founded 2006

🛍️ eCommerce

☁️ SaaS

🚗 Transport

eCommerce • SaaS • Transport

BCD Travel is a leading business travel management company that simplifies the conversation around corporate travel by offering integrated solutions and services to meet various program goals. With a global network spanning over 100 countries, BCD Travel provides tailored travel management services, risk management solutions, and innovative tools to enhance the travel experience for organizations and their employees. Their expertise in the travel industry has earned them multiple recognitions, and they are committed to sustainability and optimizing business travel programs.

📋 Description

• Facilitate live and virtual training sessions for Meeting Planners covering Apple M&E tools, platforms, processes, and best practices • Onboard new hire Meeting Planners through structured, role-specific orientation programs • Design, develop, and maintain training content including e-learning modules, job aids, quick reference guides, video tutorials, and facilitator guides • Lead training rollouts for new M&E products, platforms, and technology enhancements introduced to the Apple account • Own and continuously improve the end-to-end onboarding experience for new Meeting Planners on the Apple account • Assess training needs and develop learning strategies for all new tools adopted by the Apple M&E team (e.g., event management platforms, booking tools, reporting dashboards, collaboration software) • Monitor training effectiveness through participant feedback, assessments, and post-training performance metrics • Develop and maintain project timelines, prioritizing deliverables to meet business deadlines

🎯 Requirements

• Bachelor's degree or equivalent work experience in Training, Instructional Design, Education, Hospitality, or a related field • Experience training within a Meetings & Events, hospitality, or travel management environment strongly preferred • Experience supporting a complex, corporate client account is a plus • Demonstrated experience designing and delivering training for technology platforms and tools • Proven ability to create engaging, professional training content (e-learning, video, job aids, facilitator guides) • Strong project management and organizational skills with the ability to manage multiple priorities • Proficiency with content authoring tools (e.g., Articulate Rise/Storyline, Adobe Captivate, or similar) • Excellent verbal and written communication skills in English

🏖️ Benefits

• Flexible working hours and work-from-home opportunities • Opportunities to grow your skillset and career • Generous vacation days so you can rest and recharge • A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools • Travel industry professional perks and discounts • An inclusive work environment where diversity is celebrated

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